I applied in-person. I interviewed at TELUS (Cubao) in Jun 2014
Interview
panel interview:
tell me something significant about yourself?
why do you want to work in a call center?
do you have questions for me?
how woud you handle an irate customer?
why did'nt you finish your studies?
Interview questions [1]
Question 1
why is it challenging for you to be a customer service representative?
2 part process with a video screening before moving onto the virtual interview. Questions focused on the app and how you would deal with patients. It was about a month process.
Meet with recruiter, then move onto interview with director, and finally a panel interview. In the panel interview you get given a case study to read which is then followed by answering some questions.
Interview questions [1]
Question 1
To read a case study that would be followed by some questions.
It wasn't that hard, the interviewer asked some common questions about myself, why I wanted to work there an so on. It was pretty easy being honest, I think that was one of the easiest interviews I have ever had and I'm currently working at Telus.
Interview questions [1]
Question 1
Talk about yourself and how it will contribute to our company
