I applied online. I interviewed at The Vancouver Clinic (Vancouver, WA) in Mar 2026
Interview
Applied online directly on the Vancouver clinic portal & got an email the next day with screening questions asking why I was interested, if the pay was what I was looking for, does the schedule work for me, etc. After I answered that I got an email the next day to setup an interview for the following week. I interviewed at the 87th location. When I got there the supervisor? Was waiting for me at the door. We went up and walked through a room with a bunch of cubicles. We entered an office and I was interviewed by 3 different people. They went back and forth asking me questions such as what customer service experience I have, why Vancouver clinic, how do I stay happy when, etc. We actually laughed a lot throughout the interview, and then they told me HR would reach out for next steps. Then they told me I’d be shadowing someone and they made me sign a contract for HIPPA reasons. One of the women (not sure what her role was) that interviewed me gave me a quick tour before my shadowing. Took them a while to find someone for me to shadow because the person I was initially supposed to shadow went on lunch. The shadowing lasted about 45 min to maybe an hour. I enjoyed it, again I laughed with the person I shadowed. I asked questions, he answered. I shadowed him for about 4 phone calls. Then after, a woman who I hadn’t met came over (kinda abruptly and awkwardly) to show me out. It’s been four business days and 6 regular days (lol) since I’ve heard anything back.
Good, easy process. Set up a phone call shortly after application. Informative and straightforward. It was a standard review process. Call then additional interview. No further recommendation, good luck. Yep yep
I applied online. The process took 4 weeks. I interviewed at The Vancouver Clinic
Interview
The interview itself was easy, it was just three people staring at me from across the table taking notes. You could tell my answers all went into an algorithm and they were eager to usher me out the door. It's what happened after that was shockingly bad. The day after I interviewed I got an email that said, "great news, you've been selected to move forward -- we just need your references now." Sounds like I had the job, right? Wrong. TVC is now making candidates COMPETE through their reference checks, sending out scored questionnaires to references and then aggregating those scores so they can THEN make a final decision based on the entire experience (interview, references, etc). Since the beginning of time, employers wouldn't bother asking for references until you had an offer, but now that's been reversed. The worst part of all, TVC doesn't divulge this to the candidate -- they trick the candidate into thinking they have the job by their "great news!" emails, then they ask for no less than FIVE references, and THEN they ghost you. In fact, they're still ghosting me. It's been weeks and they never bothered to even return a polite email when I asked what the progress on my application was. Essentially, TVC wants you to bother five different people so they can use them as references in their internal AI-generated algorithms, and then busy themselves with scoring and aggregating so they can hire the "right" candidate, all the while ghosting the people who simply want to know where they stand after being told they had the job. Great approach, TVC. They clearly really care about people! I'm more than qualified to do the job too, and I have rock solid references -- the fact they can't even show the professional courtesy of returning emails is a clear indicator of a dysfunctional and inconsiderate enterprise. I've been spending the past week apologizing to all of my references for wasting their time doing TVC's reference process -- it's clear I won't get the same courtesy from TVC themselves. AVOID THIS COMPANY FOR THESE KINDS OF INHUMAN PRACTICES.