I applied in-person. The process took 1 day. I interviewed at Tommy Hilfiger (Vancouver, BC) in May 2014
Interview
It was a short one-on-one interview which I wasn't expecting. We sat down for less than 15 minutes. She asked me where else I like to shop and what is the customer service there. I got asked where else I applied to work. The only relevant questions I was asked were, "tell me about your personality?" and, "what do you notice about the environment at Tommy?" It's a two interview process so after the initial interview, they do a reference check and call you in for a second interview.
Interview questions [1]
Question 1
I was asked a lot about my previous retail position and why I didn't return working there.
Asked me about how I would help customers and I told them I love to help customers and then they asked me to fold clothes and then walk through how I would clean the store
Got asked basic qualification questions around experience with customer service and ability to communicate. Also got asked if I can speak another language. Process was one round and fairly quick
I applied online. I interviewed at Tommy Hilfiger (Wembley, England) in Sept 2025
Interview
Interview was very good, asked questions about previous roles and experience, asked how I would support customers etc. Made me feel welcome and comfortable and supported me through the whole process.