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      Travelers

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      Customer Service Interview

      31 Dec 2009
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Travelers in Mar 2009

      Interview

      First phone, then a written test, and then two one on one interviews; one with a manager and the other with human resources, then a simulated work situation where i dealt with several scenarios.

      Interview questions [1]

      Question 1

      i dont remember.
      Answer question

      Other Customer Service interview reviews for Travelers

      Customer Service Interview

      3 May 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Travelers

      Interview

      I applied online, someone emailed back right away to set up phone interview asking for the best day/time to contact me. They called my first available day. Lady was very nice and easy to talk to.

      Interview questions [1]

      Question 1

      What customer service portions have I had in the past.
      Answer question

      Customer Service Interview

      16 May 2018
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Richmond, VA) in Apr 2018

      Interview

      Four plus weeks. Interview was standard, but the process was long consisting of 3 interviews and then a 3 week waiting period before the offer was made. Once the offer was made came the drug test and background screening. They do use Hire Right for screening which was a long process.

      Interview questions [1]

      Question 1

      Typical interview situational questions
      Answer question
      3

      Customer Service Interview

      9 Mar 2017
      Anonymous interview candidate
      Buffalo, NY
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. I interviewed at Travelers (Buffalo, NY)

      Interview

      It is a tough process. it starts with a phone screen. the recruiter was very nice, informative. She gave me her email address and Phone number told me "she was my person through out the process if I needed anything". There was a long test. Then I spoke to several people. still waiting to see if I get the job. I hope so

      Interview questions [1]

      Question 1

      If I had a safe place at home to work
      Answer question
      4