Glassdoor users rated their interview experience at Twycross Zoo as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Zookeeper and Customer Assistant rated their interviews as the hardest, whereas interviews for Zookeeper and Customer Assistant roles were rated as the easiest.
got given some information about the zoo, and then asked questions on it in the interview. Other than that was very straightforward and like any other interview. Questions about examples of customer service and how much experience you have etc.
Interview questions [1]
Question 1
What is an example of a time you have given or received good customer service?
I applied through an employee referral. I interviewed at Twycross Zoo
Interview
Standard: head & deputy of department asking questions to single interviewee around job competencies and previous employment background. Interview lasted around 40 minutes, then offered a tour of the site with another member of the team for around 1 hour, during which you could ask questions to get a sense of the fit for yourself
Interview questions [1]
Question 1
How would you encourage a positive attitude amongst team members on a bad day?