I applied online. The process took 4 weeks. I interviewed at United Airlines (Chicago, IL) in Apr 2015
Interview
I had my interview in Chicago on April 22. The interview started at 9am, and I arrived at Willis Tower around 8am. The registration didn't start until 8:30, so I waited in the lobby. I showed my state ID for the registration and then got my one-day visitor badge. I went up to the 33 floor and got my name tag. Candidates started to come gradually and I talked to some of them. At 9:00 they began a brief introduction of the position, about 15 to 20 minutes, followed by Q&A. Then we were pulled out one after another for the one-on-one interview. When others were having their interview, we were waiting in the meeting room and we kept talking with each other. Half of the candidates were gone and it was my turn. My interviewer was a nice lady. Firstly she gave me a piece of short announcement about distributing customs forms before the plane landed and asked me to read it when I felt ready. So I didn't begin immediately, instead I took a quick look to make sure there were no strange words (English is not my native language)- this is a little trick I learned from Glassdoor. After I finished reading she began to ask me questions. All the questions were standard questions as listed by other people over here. While I was answering questions, she was taking notes. Even though I didn't get the job, it was a nice visit to the headquarters and great experience.
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.