United Airlines CSA - Customer Service Associate interview questions
based on 4 ratings - Updated 28 Nov 2023
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CSA - Customer Service Associate applicants have rated the interview process at United Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
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I interviewed at United Airlines (San Francisco, CA)
Interview
group interview and than split to individuals interviews, they will let you know if you're hired or not after the interview. Sometimes they will tell you they will call you
Interview was detailed l, patient and inquisitive.
I felt like they went over all the important points and provided answers to all my questions regarding the position available and were direct.
Interview questions [1]
Question 1
Describe the situation where you had to use autonomy and safety to get the job done
It was nice and fast. Scheduled it by email then I show up the day and was interviewed and hired in the spot. Drug test was done in there and also fingers prints
Interview questions [1]
Question 1
Regular questions about past situation on previous job as customer service