I applied online. The process took 2 weeks. I interviewed at Varsity Tutors in Jun 2024
Accepted offer
Positive experience
Easy interview
Application
I applied online. I interviewed at Varsity Tutors (New York, NY)
Interview
I met with a senior manager for about 20 minutes. She offered me the position at the end of the interview. The questions were relatively easy ones to answer. Relaxed environment and vibe.
There are 2- 3 rounds of interviews the first is a one-way video interview you answer the questions, then it's by Microsoft Teams, very nice It was a nice experience I enjoyed role playing so the company could really get a feel for how I would interact with a customer. I would say do your research, look up the company its values etc.
Interview questions [1]
Question 1
A cx is upset and wants to cancel, what would you do or say?