Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Verizon

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
      Verizon interviewsVerizon Customer Service and Sales Representative interviewsVerizon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service and Sales Representative Interview

      6 Jul 2017
      Anonymous employee
      Robinson, PA
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Verizon (Robinson, PA) in Jul 2016

      Interview

      A group of the same questions; then a role play. I believe the 2 guys were just staring at me. It felt kinda weird. I Got a call from the requiter the next day.

      Interview questions [1]

      Question 1

      How many years of phone experience I had
      1 Answer

      Other Customer Service and Sales Representative interview reviews for Verizon

      Customer Sales and Service Representative Interview

      21 Jun 2025
      Anonymous interview candidate
      Fall River, MA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Verizon (Fall River, MA)

      Interview

      This was for a remote role. The recruiter reaches out to make sure you can meet all of the training expectations. They also explain that during the 8 week training you are expected not to miss a day. For me the distance to travel daily was a bit to far but I'm glad I knew upfront. Everyone I spoke to was very friendly and are genuinely looking for the right candidate for the role.

      Interview questions [1]

      Question 1

      Are you able to fulfill the training requirements?
      Answer question

      Customer Service/Sales Representative Interview

      5 Oct 2021
      Anonymous interview candidate
      Gainesville, FL
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Verizon (Gainesville, FL) in Oct 2021

      Interview

      Hiring manager was patient and communicative, but apparently said I was "too empathic" to be a good sales rep without training. They said I was perfect in terms of company culture, but they weren't sure if I would be a good fit for the sales-aspect of the position in the time they needed a new rep. I was not tested in my ability to sell anything to the hiring manager. I was only asked company-guideline behavioral questions and then a few the manager had prepared of their own accord. I was told they appreciated my intelligence in my answers, but they worried that while I had a "good understanding" of the sales process, I wouldn't be able to execute it efficiently. This was odd since they didn't test me in a sales-roleplay.

      Interview questions [1]

      Question 1

      "Tell me about yourself.: Tell me about: A time you failed to meet expectations. A time you worked hard with your team to meet goal, and your role in it. A time you had many things to do and how u prioritized your tasks. A time where you had to divert from the usual system of doing things, and how you did it differently, and the outcome. What did you do best in your last position? A time when you got corrective advice that was hard to hear from your supervisor.
      Answer question

      Customer Service and Sales Representative Interview

      23 Feb 2017
      Anonymous interview candidate
      Lowell, MA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Verizon (Lowell, MA) in Jan 2017

      Interview

      Submitted application. Received link to complete a 1.5 hr series of assessments online, mostly behavioral and skills. Set up a phone interview to review resume, 30 min. Had a 2 hr in person interview with typical interview questions and role playing scenarios to sell products. Facility was nice: cafeteria, gym, bank, massage area, restaurant bar. Though I did not get the job, they were very professional and thorough with their candidate selection.

      Interview questions [1]

      Question 1

      Why do you want to work for Verizon? Name a time you dealt with a difficult co-worker.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Vodafone
      3.6★Compensation and benefits
      avatar
      Foundever
      3.6★Compensation and benefits
      avatar
      Huawei Technologies
      3.6★Compensation and benefits
      avatar
      Ericsson
      3.6★Compensation and benefits