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      Verizon

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      Retail Sales Representative Interview

      13 Jan 2015
      Anonymous employee
      Ontario, CA
      Accepted offer
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Verizon (Ontario, CA) in Jan 2015

      Interview

      So I had gotten tired of working at ATT so I decided to apply for Verizon because I heard they had better job advancement opps, better pay, and just an overall better company to work for. 1) I applied on 12/22/2014 filled out online app & took assessment.Received an email the next morning asking for the best time to schedule a phone interview. Confirmed interview for that same day at 2 pm. They emailed me their Credo & the accessory of the month. REVIEW THESE MATERIALS BECAUSE THEY WILL ASK YOU QUESTIONS ABOUT IT. So study study study. 2) 12/23/14 conducted phone interview. She called on time, went over resume and online application. They are VERY paranoid & emphasize verifying employment history. After that had STAR format questions "tell me a time when" think of 5 situations you can flex to any type of situation. Have enthusiasm & make sure you talk about sales & how you can sale & you should pass. After that she asked about the credo & then we role played the Accesory of the month. Once completed she invited me to an I store interview. 3) 1/9/15 went in for in store interview. Dress professionally! And mirror the upbeat attitude that you had over the phone. Was interviewed by two managers from different stores. (These may of May not be your store managers) and a HR rep who I honestly believe was the DM. Pretty straightforward. They were very nice. Same questions as over the phone. "Tell me a time when" "how would you handle this" "where do you see yourself in a yr" "why Verizon" "how does Verizon's credo relate to you & your sales & business ethic" "how do you handle stress" then they went over employment history again. From there we role played. They already had an Accesory on the table for me to "sale" to one of the managers. Just ask discovery questions, and try to get them to buy the product & you'll be fine. From there they asked If I had any questions. ASK QUESTIONS!! They want to know your really interested, and take this time to sale yourself. Lasted about 30 min. Was told they were making their decisions that night & I should hear something the next day The next day I couldn't wait, so I sent a friendly email to the HR rep to check on the status. Around noon. Received an email back around 5 asking to confirm all my previous employments & have EXACT dates as it could disqualify me. Gave me a date to email everything over then asked a day to call to do a "final review" of my app 4) 1/12/15 received phone call went over employment a last time & it turns out that call was actually an employment offer!!! Overall pretty quick process. Very stressful & nervewrecking so be on your toes at all times. Background check is VERY THOROUGH so double check everything. Currently waiting my background check & start date but if all goes well I should start 1/29. So for me, process took 4 weeks. Hope this helps & good luck!!

      Interview questions [1]

      Question 1

      How do you handle stress? Tell me a time you had to deal with a difficult customer? Tell me a time you had to meet a Deadline & had difficulty
      Answer question
      36

      Other Retail Sales Representative interview reviews for Verizon

      Retail Sales Representative Interview

      9 Jul 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon

      Interview

      The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture

      Interview questions [1]

      Question 1

      What type of previous experience to you have? -Tell us about a time when you were faced with a difficult situation that you did not think you could overcome -Why do you want to work for Verizon
      Answer question
      2

      Retail Sales Representative Interview

      31 Jul 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon in Jul 2022

      Interview

      I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with an angry customer and what did you do?
      Answer question
      4

      Retail Sales Representative Interview

      16 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon in Sept 2021

      Interview

      There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.

      Interview questions [1]

      Question 1

      1. Why do you want to work for Verizon?
      1 Answer
      2

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