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      Verizon

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      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
      Verizon interviewsVerizon Customer Service Representative interviewsVerizon interview


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      Customer Service Representative Interview

      4 Sept 2010
      Anonymous interview candidate
      Wilmington, NC
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Verizon (Wilmington, NC) in Aug 2010

      Interview

      well i applied online for verzions customer service rep. i recieved a email the next day from someone in HR . I called and did the phone interview the next day. After doing the phone interview , 3 days later i went for the online assesment. It was really hard ! there was some stuff on there about fishing , not as simple as it sounds , the rest was pretty easy. out of 20 people in the class i was one of the 5 that passed. the traing starts sept 23. i orginally made the next phone interview for thurs. they called that same day and said that they wanted to do it earlier . i think it's because they thought more people were going to pass, but since they didn't they want to go ahead and fill the class up at least that is what i think. or hope i am still wating on the phone interview if i get the offer i will be stoked and not only that i will turn down any other offers i have received thus far. Verizon is such a good company to work for , i know 5 people in differant states that started with Verizon and let's just say they are well took care of !

      Interview questions [2]

      Question 1

      why do you want to work for Verizon ?
      1 Answer

      Question 2

      describe the call center duties you have preformed inbound and outbound
      1 Answer
      2

      Other Customer Service Representative interview reviews for Verizon

      Customer Service Representative Interview

      26 May 2026
      Anonymous interview candidate
      Cincinnati, OH
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026

      Interview

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Interview questions [1]

      Question 1

      How would you handle an angry or disgruntled customer?
      1 Answer

      Customer Service Representative (CSR) Interview

      31 Jan 2026
      Anonymous employee
      Hazelwood, MO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Verizon (Hazelwood, MO)

      Interview

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Interview questions [1]

      Question 1

      How I would be an asset to the company
      Answer question

      Customer Service Representative Interview

      19 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Verizon

      Interview

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Interview questions [1]

      Question 1

      Tell us a time where you overcame an obstacle and how
      Answer question

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