I applied online. The process took 1 week. I interviewed at Verizon (Irving, TX) in Jun 2024
Interview
Initial interview was serious of prerecorded video clips. Very straightforward and not difficult. Next interview was with recruiter who was very personable and helpful. The position did not offer pay rate that I could accept.
Interview questions [1]
Question 1
Name a time when you had to resolve a customer complaint and how you handled it.