Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      We Know Training

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: We Know Training reviews | We Know Training jobs | We Know Training salaries | We Know Training benefits
      We Know Training interviewsWe Know Training Technical Customer Support Representative interviewsWe Know Training interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      Deloitte
      3.5★Compensation and benefits
      avatar
      KPMG
      3.6★Compensation and benefits
      avatar
      IBM
      3.6★Compensation and benefits

      Technical Customer Support Representative Interview

      11 Oct 2023
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at We Know Training (Toronto, ON) in Sept 2023

      Interview

      it was a long and drawn-out process with an assignment, screening call, and 60 min interview. They even asked for references. After a month of waiting and multiple follow ups, they said they were going to proceed with another candidate.

      Interview questions [10]

      Question 1

      Walk me through your resume?
      Answer question

      Question 2

      How do you manage irate customers?
      Answer question

      Question 3

      Tell me about a time where you couldn’t help a customer and what did you do to help them?
      Answer question

      Question 4

      How do you manage stress at work?
      Answer question

      Question 5

      What are some of the 5 values at WeKNowTraining do you most identify with?
      Answer question

      Question 6

      Do you like working weekends?
      Answer question

      Question 7

      What do want in a supervisor?
      Answer question

      Question 8

      When can you start this role?
      Answer question

      Question 9

      On a scale of 1-10, how comfortable are you with dealing with escalated support?
      Answer question

      Question 10

      Where do you see yourself in 5 years?
      Answer question