YOOX NET-A-PORTER GROUP SALES and CUSTOMER CARE CONSULTANT interview questions

HR phone in to discuss some basic questions. Then will arrange to meet Manager and finish a written test (email writing). Then will meet line manager in the final round.

I applied online via Indeed by submitting my CV. The next day I received an email stating that after looking through my CV they would like for me to progress with the next stage which was a spelling and grammar test as well as a styling scenario test. I suggest you go through the test very throughly as they can be very strict. After submitting that I got an email congratulating me as they were inviting me to one of their Assessment Days. The Assessment day was a really lovely experience. The day started off within the lovely members within the department introducing themselves and then we the candidate also introduced ourselves. Then there was a presentation about the company but it was more of an open discussion. I would suggest you go prepared. Research the company. After that we are split into groups and had about 3mini assessments about sales/customer service enquires and also some styling scenarios again. After that we were told to wait to find who had made it to the final interview stage (nerve racking). Fortunately I did make it to the final stage and was offered the job the next day.