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      Customer Support Representative Interview

      15 Jul 2025
      Anonymous interview candidate
      Milan

      Other Customer Support Representative interview reviews for eBay

      Customer Support Representative Interview

      10 Feb 2021
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at eBay (Milan) in Jun 2025

      Interview

      The recruiting process includes 3 interview rounds: HR phone screening, virtual interview with hiring manager and on-site interview with other hiring managers. The entire process is professional and the recruiting team gives you feedback after each interview.

      Interview questions [1]

      Question 1

      Many questions about previous experiences, situational questions, culture fit questions. For example: Tell me when you need to handle a difficult client. Tell me when you encounter a technical issue. How do you prioritize multiple task on a busy day? What do you do to handle stress? What do you do when you have conflicts with your colleagues?
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at eBay (Dublin, Dublin) in Mar 2020

      Interview

      It took 2 applications, but after getting the interview a second time I had a phone interview, followed by a short bacic computer skills test, and then a final video interview. They really want to get a feeling of who you are and how you'll preform from the start.

      Interview questions [1]

      Question 1

      Why do you want to work for eBay
      Answer question

      Customer Support Representative Interview

      5 Jul 2018
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at eBay (Dublin, Dublin) in Jan 2018

      Interview

      Phone interview and several phone calls to prepare you for the next stage. Skype interview-which is pre-recorded and very tracky. Online assessments, typing test,IQ test, personaility test, face to face interview- long process,an exam after 3 weeks to see if you will continue. and then constant reviews to see if you will be kept on.

      Interview questions [1]

      Question 1

      What do you know about eBay? Where do you see yourself in 5 years time? Do you work well in a team environment? How do you deal with conflict? Examples of a difficult customer and how you dealt with them?
      1 Answer
      2