General Manager
Welcome Break, Ramada Leeds & Days Inn Bradford, Leeds LS15 0AS & Bradford HD6 4JX

Full‑time role | Rewarding salary package up to £45,000 with annual bonus

As a General Manager at our Welcome Break Days Inn Bradford and Ramada Leeds hotel, you’ll take full ownership of both hotel operations, driving guest satisfaction, leading your teams, and making sure every room, corridor and touchpoint feels clean, comfortable and looked after. Across 139 beds and a team of 42 people, you’ll create a consistent guest experience and make sure both hotels run brilliantly, every single day.

You’ll lead the day-to-day running of both hotels, covering reception, housekeeping, F&B and maintenance. From check-in and room readiness to repairs, suppliers and stock, you’ll keep both properties running smoothly, even at busy times.

As a General Manager, you’re responsible for guest scores, safety and compliance across both hotels, making sure each one is audit-ready, teams are trained, and standards stay high. You’ll handle issues quickly and lead every shift with clear communication and confidence.

Balancing great hospitality with strong results means keeping costs controlled, rotas smart and standards high across both hotels, while building a culture people feel proud to be part of.

Coaching supervisors and team leaders, building capability across shifts, and using clear routines will help deliver consistent standards in both hotels. Working with wider site teams and support functions will also drive occupancy, control spend and keep guests coming back.

This role could be a great fit if you:

• Have experience managing a hotel or leading multiple hospitality teams across more than one operation

• Know how to deliver brilliant standards across reception, housekeeping and maintenance

• Lead from the front, handle issues calmly, and keep the guest experience on track

• Are confident managing budgets, rotas, compliance and performance (occupancy, costs and guest scores)

• Enjoy building strong teams and taking full ownership of results

If you’re looking for a role where you can take real ownership, set the standard and make a genuine impact on every guest stay, we’d love to hear from you.

What you’ll get as a Hotel Manager at Welcome Break:

• £10 meal allowance every shift, rewarding salary and annual bonus scheme

• Flexible working patterns that fit your lifestyle

• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!

• My Welcome Break discounts – savings at hundreds of retailers

• Incentive schemes to reward great performance

• Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field

• Apprenticeship programmes where you can learn and earn at the same time

• Holiday allowance that grows with service

• Cycle to Work scheme

• Free onsite parking

• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.