Working at BookingGo | Glassdoor.co.uk

BookingGo Overview

Manchester, England
1001 to 5000 employees
Booking.com
2004
Subsidiary or Business Segment
Car Hire
Unknown / Non-Applicable
We’re BookingGo, the ground transport division of Booking.com.

We’re the ones who empower people to get where they’re going. Whether they’re taking the wheel or sitting back and leaving it to the driver. Whether ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#16)

Top CEOs: 2018 (#29), 2017 (#48)

Company Updates

  • As part of Mental Health week we have run face to face sessions with 300 of our colleagues on Meditation, mindfulness, resilience, sleep, and anxiety and stress. We've treated hundreds of colleagues to a massage and introduced people to yoga. Perhaps most importantly we've had colleagues bravely sharing their own mental health stories.

  • Gothelf is based in Barcelona but acts as a consultant to companies around the world. He recently worked with the teams at Manchester-based tech giant http://glassdoor.com/slink.htm?key=vQuHM to help evolve their approach towards customer experience.

    http://glassdoor.com/slink.htm?key=vQuHk

    'Empower your tech teams to blow past the competition'

    Leading consultant Jeff Gothelf reveals how to provide the best customer experience on a visit to Rentalcars.com

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BookingGo Video

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BookingGo – Why Work For Us?


Refreshingly unconventional but always professional. That’s us.

We’re straight-talkers here, not corporate wafflers. We turn up for work in trainers and t-shirts, not suits and ties. And we’re not afraid to do things differently. Especially if it means doing things better.

Why? Because we believe ‘ordinary’ is the enemy. We believe a relaxed, environment helps breed creativity and encourages independent thought. We believe in individuals working together towards a collective goal. We believe in going out and having fun.

We believe in Anything But Ordinary.

It’s our philosophy. Our raison d'être. What gets us out of bed in the morning.

Because at BookingGo, we’re not big fans of playing it safe. We think if something makes you go “meh”, then maybe it’s time to try something else.

It’s this aversion to ordinary that’s made us who we are. And it’s got us where we are today – the number one online car rental reservations agency in the world.

We know it’s the passion and talent of our people that drives us forward. So our focus is on helping them flourish and grow into the new roles and opportunities our ongoing success continues to present.

You’ll fit right in

Ours is a story of adventure, achievement, innovation and development. So why not join us and start a new chapter of your own? Work hard. Flex your creative muscles. Have some fun. And help us build on our success, as part of a growing team of passionate, talented and inspiring people.

BookingGo is a hugely diverse workplace with colleagues from 64 different countries coming together to create an awesome experience for our customers. 

We love being different and having fun which leads to a very sociable and fun environment where you can make friends and learn from people from around the world 

Our values were created by our colleagues in a week long values festival where we had live music every lunch time, festival fancy dress, a values video booth, Rentalcars personified awards, vote for values and values playlists

Our values are: 

We love having fun

We love doing stuff together

We love getting it done

We love being different

We love straight talking 

We have four amazing and award winning offices, three based in Manchester and one in London. In 2017 we will also open an office in Barcelona. 

Our offices reflect our values, they are fun, they are different but they give us some great spaces to work together and to get things done. 

BookingGo Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
BookingGo CEO Ian Brown
Ian Brown
257 Ratings
  • Featured Review

    Helpful (6)

    "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Manchester, England
    Current Employee - Technical Lead in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BookingGo full-time (More than a year)

    Pros

    I had worked as an IT Contractor for over 10 years working for many companies in the North West before accepting a contract at BookingGo. After 3 months into my 6 month contract I enjoyed working at BookingGo much I applied for a permanent position, and I can honestly say its the best move I have ever made. There are many interesting projects to work on and the Technology stack keeps getting better. There are Innovation Weeks, Hackathons, company parties and events run during the year, its a real learning culture.

    Cons

    Its based in Manchester city centre so its good if you like that kind of location.

    Advice to Management

    Keep up the good work your doing amazing

See All 387 Reviews

BookingGo Photos

BookingGo photo of: Sunlight House building
BookingGo photo of: Strategy sessions from the Leadership team to the whole business
BookingGo photo of: Face to face strategy sessions to the whole business
BookingGo photo of: BookingGo family pantomime trip
BookingGo photo of: BookingGo family Christmas day
BookingGo photo of: Barcelona Christmas party
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BookingGo Interviews

Experience

Experience
59%
21%
20%

Getting an Interview

Getting an Interview
58%
21%
7%
5
5
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (7)  

    Outbound Customer Service Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at BookingGo (Manchester, England) in April 2015.

    Interview

    Applied online took a day.k? Got an interview with a very nice gentlemen. The interview was more of a conversation was pretty relaxed. The whole company is relaxing and seems like a cool place to work. The interview was easy just go in there breathe mean every word you say. Standard call centre questions what's good customer service, how do you deal with pressure the interview was relaxing was about 30-40mins long. Don't worry too much. Still waiting for the phone call. Apparently they're very slow with this as I've read the others.

    Interview Questions

    • Write an email they give you a sheet with a situation on and some terms and conditions. Was very easy.   2 Answers
See All 88 Interviews

BookingGo Awards & Accolades

  • Outstanding Achievement in Web Development, The Web Marketing Awards, 2014
  • World's leading car rental mobile app, World Travel Awards, 2015
  • Best Employer Website, RAD Awards, 2015
  • World's leading car rental mobile app, World Travel Awards, 2016
  • World's leading car rental mobile app, World Travel Awards, 2017
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