Booking.com Reviews

Updated 2 Mar 2021

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3.8
75%
Recommend to a Friend
75%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
716 Ratings
Pros
Cons
  • "Very low salary, required to work BH(in 68 reviews)

  • "For example should a staff member that happens to be gay, is in the wrong no one will say anything as that person will scream homophobia(in 60 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Analyst in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 3 years

    Pros

    New Skills, Positive Environment, Great Culture, Career Opportunities, Benefits

    Cons

    Too Structured, Lack of Communications between Departments

  2. "nice company to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than 5 years

    Pros

    nice company to work but to grow

    Cons

    it's difficult to grow in this company


  3. "Great"

    5.0
    Current Employee - Senior Commercial Analyst 

    I have been working at Booking.com full-time

    Pros

    Great place to work at booking

    Cons

    Nothing was bad there i liked kt

  4. COVID-19

    "Good place to work if you are ok with a lot of change"

    5.0
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook

    I have been working at Booking.com full-time for more than 3 years

    Pros

    Working with nice people, managers are mostly supportive, talk a lot about mental health and taking care of yourself. They are giving parents 10 days of extra leave because of covid. A big company and it is easy to advance.

    Cons

    A lot of change to your team and what you work on.

  5. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Great benefits and culture and very flexible employer

    Cons

    Not always opportunities to move up in career

  6. "A nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Executive in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 5 years

    Pros

    It’s a very nice place to work, jobs are not so hard however it gets super busy during holidays season

    Cons

    Career opportunities are hard, too much competition.

  7. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Engineer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Great benefits and good working atmosphere

    Cons

    Context switching too much at times

  8. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Guest Specialist 

    I worked at Booking.com part-time

    Pros

    Pay uplift for unsociable hours. Forward thinking company. Accountability for all staff including management. Friendly teams that support each other.

    Cons

    KPI's, performance reviews can vary depending on which team Leader you have.

  9. "Great workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Culture, benefits, staff, great multicultural environment

    Cons

    There are no cons here

  10. "Nice place where to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Manchester City Centre, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    Great environent, smart people, opportunities to learn, you don't do overtimes

    Cons

    nothig actually, it seems to be fine

    Continue reading
Viewing 1 - 10 of 4,037 English Reviews

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