Pros
Super benefits package and pay is top end. Work was rewarding. World wide company that encourages lateral or upward movement. I also like how the company enocurages and rewards the pursuit of education and certifications -- they will pay for most job related education.
Cons
Downside was constant re-organization that made me feel a bit unsecure on job security. Also the nature of IT / Customer support i did was unpredicatable on how long a contract would last and would it be renewed. So in my mind job security at the location was not stable.
Advice to Management
Continue to look for in the work force, encourage, and groom future managers. Most of my co-workers who were qualified to move up into Management were not interested, though I think they were the type of person who I would want to work for and that they would be a great manager.
Application
I applied in-person. The process took 4+ weeks. I interviewed at CSC (Aldershot, England) in May 2015.
Interview
The interview process wasn't overly difficult. There were competency based questions over the phone, then once this was passed I got invited to an assessment center with a written assignment and team based activities.
The phone interview was competency based and they gave you the structure in which to answer the questions. They wanted you to structure all of your answers in STAR format. This is Situation (was the situation), Task (What did you do), Action (How did you do it) and Result (what was the outcome). These were competency based questions.
I found the assessment center surprisingly easy, and here is a short run-through of the day. Prior to it starting we were all assembled outside of a room and few people were sociable. There were a few of us chatting and trying to engage people and this appeared to go down well. The HR representative was extremely friendly and helpful and gave the impression that he wanted everyone to pass.
For the assignment we had to write a press report on CSC. The press reports were based on several cases that might be typical to face at CSC. This included company analysis. In addition we were asked to write a tweet which would be used to publish the press report.
Throughout the day we were divided into two groups. One group had one on one interviews in the morning and the other in the afternoon. When you didn't have the interview you would have time to write the assignment. In addition, we had a role based assignment and a simulation of a resourcing task throughout the day.
We were told that lunch was not a test, however it became clear that the people present at the event would be the people assessing us in the group exercise and simulation after lunch.
I hope you find this helpful for your application. Good Luck!
Interview Questions
