FrontRange Solutions Snapshot
FrontRange Solutions has a GoldMine for customer relationship management. Customers use its GoldMine software to maintain customer contacts and automate sales, marketing, scheduling, and project management functions. Its HEAT software offers help desk ticket processing, reporting, and analysis. FrontRange also provides a VoIP telephone system that integrates with its software. Other offerings include hosted versions of its help desk, service management, and asset management software and a Web-based services catalog that functions like a shopping cart. FrontRange primarily targets small and midsized businesses. It has customers in some 45 countries. Private equity firm Francisco Partners bought FrontRange in 2005.
