Puzzel Snapshot

4.3
based on 74 ratings

86% would recommend to a friend

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Frederic Laziou

87% approve of CEO

Mission Our mission is to become the clear European leader of contact center providers in the near future, servicing mid-market < enterprise organisations who need an all-in-one solution that services all channels, harnessing the power of AI developments to stay at the forefront technologically, whilst using technology to empower and enhance agents' ability to deliver a world class customer experience.
Description Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.

With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years 🚀

Life at Puzzel

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