Thomas Cook Overview

  • www.thomascook.com
  • London, United Kingdom
  • 10000+ Employees
  • 1841
  • Company - Public (TCKGY)
  • Travel Agencies
  • $10+ billion (USD)

CompetitorsTUI Group, Expedia Group, Jet2.com
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175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.' Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of ...
Mission: The mantra of 'Customer at our Heart' sits firmly at the centre of our strategy for sustainable growth and our vision to be the most loved holiday company. In 2016, we launched our three Customer Promises: Quality, Service, Reliability. These promises shape everything we do ...

Thomas Cook Reviews

3.8
63%
Recommend to a Friend
56%
Approve of CEO
Peter Fankhauser
Peter Fankhauser
426 Ratings
5.0
Former Employee, more than 1 year

"Good place"

21 Jun 2022 - Sales Associate in London, England
Recommends
Positive Outlook
Approves of CEO

Pros

Holidays are cheap for staff

Cons

Holidays are limited for staff

Advice to Management

Keep if up
See All 1,135 Reviews

Diversity & Inclusion at Thomas Cook

3.8
(203 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Thomas Cook Reviews and are not edited or altered.

Does there seem to be diversity at Thomas Cook?

...Lack of diversity, too much entrenched legacy workers....Read More

Thomas Cook Photos

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Thomas Cook Interviews

Experience
Positive67%
Negative21%
Neutral12%
Getting an Interview
Applied online71%
Recruiter10%
In Person7%
Difficulty
2.8
Average
HardAverageEasy

  1. Overseas Operations Interview

    Anonymous Employee in United Kingdom
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Was an amazing experience, they had great communication really great feedback and structure to there assessment. Would recommend the company. Also they use paperless system Shame the company went bust :)
    Interview

    What brings you to the role

    Answer Question

See All 111 interviews

Company Updates

22 August 2018
So excited to share our news that we have been shortlisted for this year’s LGBT-friendly travel company of the year in the TTG Travel Awards. #travel #thomascook #award
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Thomas Cook Awards & Accolades

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Thomas Cook FAQ

(39 Questions)

All answers shown come directly from Thomas Cook Reviews and are not edited or altered.

See questions about:

What is health insurance like at Thomas Cook?

...There are some good benefits for higher level roles in the form of car allowance, health insurance and bonuses....

13 October 2021

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People Also Ask about Thomas Cook

Employees rate Thomas Cook 3.8 out of 5 stars based on 1,135 anonymous reviews on Glassdoor.

To get a job at Thomas Cook, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Thomas Cook and prepare for tough questions.

Overall, 63% of employees would recommend working at Thomas Cook to a friend. This is based on 979 anonymously submitted reviews on Glassdoor.

68% of job seekers rate their interview experience at Thomas Cook as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Thomas Cook.

38% of employees think that Thomas Cook has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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