Thomas Cook Reviews

Updated Sep 23, 2021

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Found 770 of over 985 reviews

3.8
63%
Recommend to a Friend
40%
Approve of CEO
Thomas Cook CEO Peter Fankhauser
Peter Fankhauser
366 Ratings
Pros
  • "Because of the good working environment(in 36 reviews)

  • "travel, great people to work with(in 29 reviews)

  • Cons
  • "Can be tiring working unsocial long hours(in 39 reviews)

  • "Senior Management let the Tour Operator drag down the airline(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Nice place to work

      Sep 22, 2021 - Travel Consultant in Bradford, Yorkshire and the Humber, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best people I’ve worked with Lovely customers Job satisfaction

      Cons

      Quite low pay. Little opportunity to progress

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    2. 4.0
      Former Employee, more than 1 year

      Emanuel Swedenborg would have loved TC

      Sep 22, 2021 - Scrummaster in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent location in the heart of London

      Cons

      Travel on the tube could be a bit squashed

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    3. 5.0
      Current Employee

      UK

      Sep 13, 2021 - Cabin Crew Member in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flights salary good reputation accommodation

      Cons

      nothing like that on this airline

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    4. 4.0
      Former Employee, more than 10 years

      Loved my job

      Sep 13, 2021 - L&D Consultant in Peterborough, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      amazing passionate people and awesome culture

      Cons

      long hours sometimes but worth it

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    5. 4.0
      Former Employee, more than 3 years

      Good place to work

      Sep 9, 2021 - Travel Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good travel benefits and meeting a majority of nice customers

      Cons

      Salary is very poor could do with earning more money

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    6. 5.0
      Former Employee

      Cabin crew

      Sep 8, 2021 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything was a positive within the role

      Cons

      Nothing at all, hours were but really good

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    7. 2.0
      Former Employee, more than 3 years

      Ok

      Sep 23, 2021 - Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun and friendly got to meet people

      Cons

      Bad hr and lack of communication

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    8. 5.0
      Former Employee

      love

      Sep 2, 2021 - Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      family feel - team ethic

      Cons

      poor management fr ombiggest paid

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    9. 3.0
      Former Employee, more than 5 years

      Review

      Sep 7, 2021 - Contact Centre Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good opportunities Great staff Brilliant training

      Cons

      Low wages and limited pay increase opportunities

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    10. 3.0
      Former Employee, more than 3 years

      good

      Sep 3, 2021 - Head of Innovation 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits,holidays, people , opportunities and

      Cons

      strategy , leadership , short sighted and vision

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    Viewing 1 - 10 of 770 Reviews

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