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Thomas Cook Reviews
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    Thomas Cook Reviews

    Updated 20 Sep 2019

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    Found 407 reviews

    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    56%
    Recommend to a Friend
    67%
    Approve of CEO
    Thomas Cook CEO Peter Fankhauser
    Peter Fankhauser
    158 Ratings
    Pros

    • "Thomas Cook is continually striving to improve which provides a positive and open working environment" (in 20 reviews)

    • "Free Holidays, Central Location, Great People" (in 15 reviews)

    Cons

    • "Long hours & poor company benefits (inc pensions) for those not in sales" (in 24 reviews)

    • "No clear direction from Senior Management" (in 9 reviews)

    More Pros and Cons

    1. "Excellent Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Travel Agent in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Thomas Cook part-time for less than a year

      Pros

      Good benefits with sensible pay structures

      Cons

      Long hours and short breaks

      Continue reading
      Thomas Cook2019-08-13

    2. "Cabin manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cabin Crew Manager in Nottingham, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Thomas Cook part-time for more than 10 years

      Pros

      If you like travel the long haul programme offers a good variety of destinations The pay is the best in the industry

      Cons

      Company look after you when sick Thomas cook pay the best wages in the industry Good holiday concessions

      Continue reading
      Thomas Cook2019-09-20
      3. Join the Thomas Cook team
      See Our Latest Jobs

    3. "Thomas cook"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cabin Manager in Manchester, England
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Thomas Cook full-time for more than 10 years

      Pros

      Good routes pay benefits and positive culture

      Cons

      Mixed fleet and difficulty getting part time

      Continue reading
      Thomas Cook2019-09-20

    4. "Cabin Crew - MAN"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cabin Crew in Manchester, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Thomas Cook full-time for more than 3 years

      Pros

      You get to see a the world The pay is great The people you work with are great Discounts on holidays and travel

      Cons

      You are away from home a lot of the time Very long days/nights Unsociable hours

      Thomas Cook2019-09-18

    5. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Thomas Cook part-time for more than a year

      Pros

      COMMISSION YOU RECEIVE EVERY QUARTER, TRAVEL BENEFITS, GROW AND DEVELOP IN THE BUSINESS, GREAT WORK BALANCE.

      Cons

      I do not hold any cons of the job

      Thomas Cook2019-09-13

    6. "Great airline"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cabin Crew in Gatwick, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Thomas Cook full-time for more than a year

      Pros

      Great pay, friendly crew and team to work with!

      Cons

      Find out everything important last minute

      Thomas Cook2019-09-10

    7. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Personal Assistant in Peterborough, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Thomas Cook full-time for more than 5 years

      Pros

      Inclusive & diverse, good travel concessions, fast paced (no 2 days the same)

      Cons

      no bonus (only for certain grade bands) lack of strategic direction going through a lot of change so unclear on future of company

      Thomas Cook2019-09-09

    8. "apprentice sales consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in London, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Thomas Cook full-time for more than a year

      Pros

      nice environment to work in frequent progression meetings

      Cons

      not good pay not much benefits rely too much on customers opinions to enalbe us to get incentives and bonus not much personal development

      Thomas Cook2019-08-24

    9. "Same work for half the pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Apprentice in Hemel Hempstead, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Thomas Cook full-time for more than a year

      Pros

      Friendly colleagues and some discounts available

      Cons

      Underpaid even after apprenticeship. Expected to provide highly personal and professional service for minimal incentive. Management not caring and constantly reducing perks. No real chance for progression beyond store without degree.

      Continue reading
      Thomas Cook2019-08-22

    10. "Good working conditions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Compliance Auditor in Manchester, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Thomas Cook full-time for more than 10 years

      Pros

      good working and life balance

      Cons

      communication could be improved throughout

      Thomas Cook2019-08-05
    Found 407 reviews
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