Does AIB Merchant Services pay their employees well?

According to anonymously submitted Glassdoor reviews, AIB Merchant Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at AIB Merchant Services. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at AIB Merchant Services?

68% of AIB Merchant Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIB Merchant Services 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at AIB Merchant Services?

Customer Service Representative (12) , Analyst (7) , Bank Teller (6) , Bank Officer (5) , Risk Analyst (5) , Data Analyst (4) , Project Manager (4) , Sales Associate (4) , Account Manager (3) , Bank Official QFA (3) , Data Engineer (3) , Product Manager (3) , Sales Executive (3) , Sales Representative (3) , AML Analyst (2)

What are the pros of working at AIB Merchant Services according to real employee reviews?

"Some good people but too many who bring in their own family so not really diverse." ((in 17 reviews)); "Work life balance is good" ((in 16 reviews)); "Good atmosphere and culture" ((in 9 reviews)); "Very good pension and benefits" ((in 7 reviews)); "good benefits" ((in 4 reviews))

What are the cons of working at AIB Merchant Services according to real employee reviews?

"Low pay compared to other banks" ((in 16 reviews)); "Low salaries and hard to know who is doing what" ((in 13 reviews)); "poor management, lack of support for staff" ((in 6 reviews)); "No bonuses or careeer progression due to hiring freeze" ((in 3 reviews))

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AIB Merchant Services

AIB Merchant Services Reviews

3.7

68% would recommend to a friend

(181 total reviews)

David Duffy

83% approve of CEO

68% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.8

Work/Life balance

3.7

Culture and values

3.3

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

AIB Merchant Services has an employee rating of 3.7 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIB Merchant Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

181 reviews

4.0

20 Apr 2026

Work

Product manager

Recommend

CEO approval

Business outlook

Pros

Work life balance is good, overtime is available

Cons

Low pay compared to other banks

5.0

18 Apr 2026

Great place to work

Financial crimes analyst

Recommend

CEO approval

Business outlook

Pros

Nice team to work for, good environment

Cons

Repetitive tasks but were taxing

3.0

15 Apr 2026

AIB Merchant Services

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Not bad to work for but getting worse with increased American influence as Fiserv have taken over 100% of the business (was 50.1%).

Cons

Friends or relatives often get jobs or promotions over others. Every department is understaffed.

Viewing 1 - 3 of 181 Reviews

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