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AT&T Reviews

Updated 23 April 2018
17,084 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
8,189 Ratings

17,084 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1068 reviews)

  • very long hours; no work-life balance (in 308 reviews)

More Pros and Cons

  1. "Good place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good for 2020 education

    Cons

    More opportunities should be available for all training

    Advice to Management

    Customer service needs to improve by more investment


  2. "Interesting company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Birmingham, England
    Former Employee - Director in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Big company so lots going on

    Cons

    Sometimes co is too big when it comes to local decision making

    Advice to Management

    Recognise employee strengths

  3. "Full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends

    I worked at AT&T full-time (Less than a year)

    Pros

    Good working environment and a bit of family culture.

    Cons

    Disorganised at times. Management can often experience huge stress and panic at times of demand in the peak periods.

    Advice to Management

    It will be great if they improve the motivation and conditions for all of its employees, not just for the ones that bring customers and sales.


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer
    Current Employee - Senior Technical Writer
    Recommends

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great and talented people, nice atmosphere.

    Cons

    Long working hours, less flexible about working from home.

    Advice to Management

    Allow employees to work from home occasionally. It does not reduce productivity. As long as the work gets done, it shouldn't really matter where they are located.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Competitive salary - good benefits. Excellent training opportunities.

    Cons

    Not truly a con, but nothing less than extremely hard work will do. Continuous pressure to deliver.


  6. "Work for AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1
    Current Employee - Csr1
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great company the best industry going

    Cons

    No cons great company to work for

    Advice to Management

    If you work for AT&T call center and you want to earn life changing money that will change your life for good. Email me on team _ alharbi @ hotmail. co . uk limited spaces availible. Email me now


  7. "Great tech giant but beware of red tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    good pay and benefits. If you're love big tech multi-nationals, give AT&T a go.

    Cons

    slow moving risk adverse bureaucracy with Texas HQ

    Advice to Management

    Improve autonomy at every level.

  8. "Working for ATT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Short driving from the house, don't have to wake up too early. Grocery store really close as well so I can buy my snack anytime I want fresh and crispy

    Cons

    I cannot think of any.


  9. "AT&T London Managed services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Good pay and easy to shine.

    Cons

    Zero training. They don't believe in sending people to external training and just make up excuses about how that is old fashioned.

    Advice to Management

    Train your people. Don't let them just waste away providing poor services.


  10. "Tax specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redditch, England
    Current Employee - Anonymous Employee in Redditch, England

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Flexible working available to most people

    Cons

    Difficult to get promotion or move department

    Advice to Management

    Do more succession planning and employee development


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