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AT&T Reviews

Updated 19 January 2018
16,451 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7,844 Ratings

16,451 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Work for AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1
    Current Employee - Csr1
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great company the best industry going

    Cons

    No cons great company to work for

    Advice to Management

    If you work for AT&T call center and you want to earn life changing money that will change your life for good. Email me on team _ alharbi @ hotmail. co . uk limited spaces availible. Email me now


  2. "Working for ATT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Short driving from the house, don't have to wake up too early. Grocery store really close as well so I can buy my snack anytime I want fresh and crispy

    Cons

    I cannot think of any.


  3. "Great tech giant but beware of red tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    good pay and benefits. If you're love big tech multi-nationals, give AT&T a go.

    Cons

    slow moving risk adverse bureaucracy with Texas HQ

    Advice to Management

    Improve autonomy at every level.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "AT&T London Managed services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Good pay and easy to shine.

    Cons

    Zero training. They don't believe in sending people to external training and just make up excuses about how that is old fashioned.

    Advice to Management

    Train your people. Don't let them just waste away providing poor services.


  6. "Tax specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redditch, England
    Current Employee - Anonymous Employee in Redditch, England

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Flexible working available to most people

    Cons

    Difficult to get promotion or move department

    Advice to Management

    Do more succession planning and employee development


  7. "Being on the outside has opened my eyes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Redditch, England
    Former Employee - Account Executive in Redditch, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good pay and perks. Seem to be able to work from home and take the mickey out of it. Great if you play golf etc

    Cons

    People been in their roles too long, just coasting along. Now I work 'in the real world' I see how the employees take advantage. There is more skiving time than work time. Take time off when they want. Management turn a blind eye. No recognition for employees not in London

    Advice to Management

    You are being taken for mugs. Stop the working from home as much. Not much work gets done believe me


  8. "NOC Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great atmosphere and good company to work for.

    Cons

    Long hours, and shift pattern not suitable for all.


  9. Helpful (4)

    "Global Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Director in London, England
    Former Employee - Global Account Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Financially sound, great company to work for, people once in stay for a number of years.
    Investment being made in most areas of the business

    Cons

    Systems and processes are too long, takes ages to get ordered and delivered.
    In US, Global seems to be Mexico rather than true global messages.
    Once in sales hard to progress as sales management roles don't come available too often.
    Need local infrastructure that they own rather than utilising partners.


  10. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    good, fun, enjoyable, learning, active

    Cons

    bad, boring, exhausting, long hours, slow


  11. Helpful (3)

    "What an awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Director in London, England
    Former Employee - Business Development Director in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Above average industry compensation packages

    Cons

    AT&T UK (sales) is not a positive environment to work if you are looking to progress your career. It is VERY political and unfortunately the GTM strategy is floored in every aspect. Management have been in roles so long they have a distorted view of reality and are out of touch with how successful companies win new business. The business model is centered around pull through from the US and the new logo strategy is trying to win MNCs from an account list that is created off the back page of the FT. There is no innovation, no accountability from marketing do generate leads from campaigns to conversion and no pedigree or skill in middle management, just very aggressive and childish means to micromanage people. There is very high turnover of staff as no one even realises that the business is fundamentally broken which is why YoY performance remains flat or negative. It's a 'me to' organisation that predominately resells ISV solutions and is considered tier two/tier three for core services by customers. Not a single new logo has been won in the last year and processes are so painful it's almost a conspiracy that no one wants you to be successful. Unfortunately legacy people are so comfortable and so close to retirement that they are lazy and there is no sense of urgency to act should an opportunity arise. A good simile to describe working at AT&T is trying to wallpaper your house through your letter box. The money is above the industry average but that perk soon wares off once you realise how utterly awful it is working in a pokey little office for which the highlight of peoples week is the fruit basket being delivered on a Wednesday.

    Advice to Management

    Acknowledge that the definition of insanity is doing the same thing over and over again but expecting different results


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