AT&T Reviews | Glassdoor.co.uk

AT&T Reviews

Updated 18 April 2019
19,731 reviews

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3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
9,355 Ratings

Employee Reviews

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Pros
  • "The pay and benefits are really amazing" (in 976 reviews)

  • "very good work culture, good work life balance" (in 573 reviews)

Cons
  • "Not much work life balance without seniority" (in 1182 reviews)

  • "No work life balance or personal consideration" (in 348 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

    Cons

    Business processes are onerous and defy common sense.

    Advice to Management

    Empower your people and take more risks.


  2. "Good Networking Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The perfect first network job

    Cons

    Some big company problems with employee management

    Advice to Management

    Less Micromanagement

  3. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time

    Pros

    Great place to work I really enjoyed it

    Cons

    Aren’t any I can think of

    Advice to Management

    Good.


  4. "Senior Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Nice people and great atmosphere. Pleasant working environment.

    Cons

    Not enough support from peers. Left to work alone most of the time.

    Advice to Management

    Take care of your employees on a one-to-one basis.


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice people and benefits given

    Cons

    They keep cutting the staff members


  6. "Good place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good for 2020 education

    Cons

    More opportunities should be available for all training

    Advice to Management

    Customer service needs to improve by more investment


  7. "Interesting company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Birmingham, England
    Former Employee - Director in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Big company so lots going on

    Cons

    Sometimes co is too big when it comes to local decision making

    Advice to Management

    Recognise employee strengths

  8. "Full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends

    I worked at AT&T full-time (Less than a year)

    Pros

    Good working environment and a bit of family culture.

    Cons

    Disorganised at times. Management can often experience huge stress and panic at times of demand in the peak periods.

    Advice to Management

    It will be great if they improve the motivation and conditions for all of its employees, not just for the ones that bring customers and sales.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Competitive salary - good benefits. Excellent training opportunities.

    Cons

    Not truly a con, but nothing less than extremely hard work will do. Continuous pressure to deliver.


  10. "Work for AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1
    Current Employee - Csr1
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great company the best industry going

    Cons

    No cons great company to work for

    Advice to Management

    If you work for AT&T call center and you want to earn life changing money that will change your life for good. Email me on team _ alharbi @ hotmail. co . uk limited spaces availible. Email me now