ActivTrak Reviews

4.0

71% would recommend to a friend

(44 total reviews)
avatar

Heidi Farris

86% approve of CEO

69% positive business outlook

ActivTrak has an employee rating of 4.0 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ActivTrak employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
1.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

ActivTrak is installed on your computer so its great to know big brother is absolutely watching you. Its like being in a black mirror episode 5 days a week.

Cons

You will be paid lower than market value. There has been an extremely high turnover in the CS org and you wont be able to have open dialogue as those in management positions have a fixed mindset. You tend to feel bad because the majority of customers use the data to fire employees when they could be good people. Any excuse to pay out your additional compensation will absolutely be used.

1.0
5 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Remote-first culture. Creative thinkers on the individual contributor level Good tech stack

Cons

Execs are uncomfortable with the fact that this is employee monitoring software. They try and try to spin it into "workforce analytics so teams can work smarter" but it's nonsense. The majority of customers use this to fire employees that aren't working enough hours. If you work here, your activity will be monitored. The websites you visit, the chats you have with coworkers, emails...everything. The best ideas don't win here, it heavily depends on who is saying it and whether or not they kissed up to the right execs. Toxic sales culture. Leader would get on daily morning calls with 40+ sales people during the pandemic and call out individuals without warning to berate them. Actual quote heard often "anyone wanna go head to head with the old man? tell him he's wrong?". This was the sales leader talking about himself. Take a guess if any of those sales people felt like they could speak openly or honestly with this dare. Same leader would open up ActivTrak during the call and show "who's been working the hardest" praising those who were working 10hrs or more a day and belittling others for working less. Often would say outlandish things like "I would tell you that you're in the wrong profession if you aren't making XX number of calls a day" Tired and old Marketing dept. Leader there is stuck in trying patterns from the early 2000s that worked at Solarwinds and other companies, but isn't relevant in today's market.

avatar
ActivTrak Response
2y
Thank you for taking the time to share your feedback. We take all reviews seriously and value the insights they provide. While we strive to create a positive and fulfilling work environment at ActivTrak, we understand that not every experience is perfect. We have evolved and grown in many ways over the years and are confident that the potential for these types of issues no longer exists nor would be tolerated.
3.0
7 Mar 2022

Company has potential if rid some bad apples

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The teams and people work well together Most of the employees value each other and contribute great work Good salary and benefits Pockets of great solid leaders inside the org Good use of automation and technology

Cons

It's who you know -- if you've worked for the leaders in their past orgs, they love you. If you didn't, there is a bias there culturally which is unfair. Some of the leaders on the Exec team are great. Others are not. There is a track record of lack of trust and autonomy to do your job effectively under the Sales and Marketing heads of the org. Attrition in those teams is higher for a reason. Strategy shifts too much to deliver on plans effectively. There was alot of changing directions so couldn't dig in and get things done to be successful.

Viewing 1 - 3 of 44 Reviews

Glassdoor has 44 ActivTrak reviews submitted anonymously by ActivTrak employees. Read employee reviews and ratings on Glassdoor to decide if ActivTrak is right for you.