Favoritism, nepotism, cronyism—oh no! Experience, talent and skill are less important than being Seventh-day Adventist or a friend of someone with power and influence. The company’s nepotism is rampant: sons, daughters, husbands, wives, nieces, nephews, aunts, uncles, in-laws, out-laws, second cousins thrice removed, etc.
Adventist Health is a hierarchical organization. Translation: If you’re asked to do something that makes no sense, just do it. Don’t ask why. Don’t bother to recommend a different approach. This is unfortunate as there are smart, motivated employees who could make a difference if given the opportunity. Most move on.
While there is a lot of talk about innovation, the company is behind the curve. One example: the company is moving to open workspaces. Wow! Now that’s innovative! Except that high-tech firms in Silicon Valley pioneered the model in the 1990s and research shows that open workspaces reduce productivity and job satisfaction, and, gulp, even harm our health. Advice to Adventist Health leaders: Google the 2014 Forbes article, “Why the Open-Concept Office Trend Needs to Die.” Or Inc. magazine’s 2017 story, “Open-Plan Offices Kill Productivity, According to Science.”
Actually, the truth is, the leaders don’t need to Google any article. They just need to listen to their employees. If they did, the employee engagement they’re after would be easy to achieve.
There are some wonderful people working at this company. Unfortunately, favoritism and a management style that discourages constructive dissent have undermined morale and created a toxic workplace.