The past two years have been difficult, and the lack of visible recovery has taken a real toll on morale and trust. While the company champions AI adoption, the execution has felt heavy-handed, with strategic decisions and individual workflows being shaped by people who may not fully understand the roles involved. For an organization that brands itself as people-first, internal communications and HR practices (particularly around offboarding) don't always reflect that. And while there are strong individuals across the business, some managers would benefit from greater emotional intelligence, clearer communication, and more realistic goal-setting.
