Allstate Insurance reviews about "people"

Unpredictable company reorgs and lots of change.

cold calling is draining handling claims is hard to manage when you don't have much authority over the claim

Claims always has a high workload, you can't stop the claims from coming in. Was hired being told that we had to close about 3 claims per day. When I left 3 years later it was up to 4.2 claims per day on average. They constantly move the goalposts, which is not uncommon for Corporate America. It's just frustrating as return call and return email, and phone answering expectations are very high.

-Company continues to push the goalpost so we never ever got profit sharing, even when being named #1 in the country -Company changes guidelines frequently. -your desk is actually never cleared, know how to create a work/life balance

The people are dreadful- especially management

Greedy company who doesn’t care about the employees or clients. Everyone is interchangeable. They laid off many people and then 2 days later celebrated hitting $3B which is extremely tone deaf.

Corporate controls too much of the decision making without regard to specific needs per location

shift changes is hard to get unless you been there a long time, matrics are effected by tiers, so if you are place in tier 3 or 4 you barely get calls unless all he people on tier 1 and 2 have calls already and you barely get sales, you barely make any real money if you not making over 80 points of sales which means you can sales 1000s of dollars worth of policies and still not make commission if you not selling enough items in general to make 80 points, a single car policy is worth 1 point, motorcyle and renters are worth 0.5, home is worth 2.5 points. and commission doesn't pay out until you reach at least 80-85 so your first 80-85 points/ 80 plus items of sales won't pay out commission. you get leads if you work inbound but most leads arent even calling for allstate nor have been properly informed of the quote process before being transfered to you.

Interview for promotions is stressful, grueling and they base your promotion off the format of questions rather than your skills. Litterally had feedback several times that I am passionate, driven ect but they wish on a portion in a question I answered in a certain format. Then they hire someone who I have performed better than (numbers don't lie) or someone who had been with the company a year versus my 4 years at the time. Also, so many system issues to perform my job that I noticed a 30% cut in commision because of all my dropped calls