Alpha Medical Reviews

3.6

60% would recommend to a friend

(30 total reviews)

58% positive business outlook

Alpha Medical has an employee rating of 3.6 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alpha Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

30 reviews
1.0
22 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Mission-driven: The people there do care about the mission

Cons

If you read the latest reviews, you can see that they're all positive... that's because management is begging employees to embellish their experience at Alpha and posting it so they can get more business deals. IT'S ALL ABOUT THE MONEY! At first, I was bought into the mission of Alpha, and the people there, but then I quickly realized that this is a BAD place. Although they're mission-driven, they're also manipulative, gaslighting, and toxic. My boss (not my supervisor) messaged me every day to MICROMANAGE every little thing I was doing. She would ask for deliverables that were never mentioned and then get frustrated that they weren't completed. There's an expectation to give your life and soul to the company without anything in return. There were medical providers quitting on the spot because of how overworked, overwhelmed, and underappreciated they were. People are burning out left and right at Alpha, and it's all hidden behind their mission. They do not care about equity! They're all about their branding, so don't be fooled. The reviews here, the reviews on trustpilot, and anywhere else are all a facade. BEWARE!

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Alpha Medical Response
3y
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with Alpha. We value all of our current and former employees’ feedback so we would be happy to speak with you further about your experience. Please feel welcome to reach out to the People Operations team anytime. We wish you the best, Alpha People Operations
2.0
28 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Some great co-workers and people who want to do what is right for patients and the company despite poor management and lack of quality leadership

Cons

Upper management is completely clueless and is non transparent. They do not listen to their employees. Hiding behind legal jargon and lying about compensation. Miserable software that makes it hard to be effective at your job and creates poor patient experience. Unfair and inequitable pay for unequal and unbalanced workloads across providers Head of people/HR flat out lies about compensation and is incredibly disrespectful when questioned. Lots of lies everywhere. Lowest paying company in the telemedicine world. Company is in dire straits financially and likely will not exist in a year given poor business choices they are currently making. Beware and watch your back as they are very retaliatory if you speak up about any of their problems. They mouth the words of “living the values and being mission driven” but internally they themselves are so far outside of the values they seek to portray. Muting our mikes and not allowing any questions in meetings. Not a single happy provider in the company. But thanks so much for the offer of an HDMI cord to keep us happy. Really?

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Alpha Medical Response
3y
Thank you for taking the time to share your feedback; we are very sorry to hear about your experience. Regarding your concerns on compensation, Alpha ensures equitable and fair pay by basing compensation philosophy on objective metrics as well as a comprehensive performance review process. As an example, for Family Nurse Practitioner compensation we rely on MGMA industry benchmarking, external compensation experts, individual contributor goals, team lead performance reviews, and metrics established by our CMO. Our intention is to maintain a holistic and competitive compensation plan designed to attract and maintain our provider talent. Alpha also maintains a formal compliance program, as detailed in our Code of Conduct, with a clear no-retaliation policy, and we invite all employees to raise concerns without fear of retaliation. When concerns are raised, we work to address them in a timely and appropriate manner. We value all of our current and former employees’ feedback, and we would be happy to speak with you further about your experience. We encourage you to reach out to any member of the People Operations team at any time to discuss your concerns. Thank you, Alpha People Operations
1.0
18 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Remote work. Learning threshold for absolute burn out, inspiration on what to avoid moving forward.

Cons

Poor leadership. Poor communication. Pay well-below national average. Constant schedule and policy changes, blamed on "start up" environment, but really due to poor organizational structure and poor leadership. Expected to "perform at the top of your license" with no clinical resources/support. Poor training structure. Feedback falsely encouraged, punitive action for speaking up. Set up for burn out and job dissatisfaction. Poor benefits. Caution.

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Alpha Medical Response
4y
We are incredibly sorry this was your experience with Alpha. During your time here, we did learn and grow through the pandemic and the chaos it brought. We learned best practices in remote hiring, onboarding, and management especially for the clinical team. Thank you for being a part of Alpha and helping us grow during that difficult time. Additionally, we have taken your advice to management and acted on it. To give some recent context on the results of our actions, I wanted to share some results from our last engagement survey through Emplify in November 2021. The survey showed our Alpha Care Team (RNs, MAs, CNAs, Pharmacists, PharmTechs) had an eNPS* score of 100% and the Engagement rate above industry average at 90.66%! with an 86.7% response rate. We are extremely proud of this. We hope you are doing well, and again thank you for your time with us. __________________________ *eNPS is calculated based on the response to: “On a scale from 0-10, how likely are you to recommend Alpha Medical to your family or friends?”
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Glassdoor has 32 Alpha Medical reviews submitted anonymously by Alpha Medical employees. Read employee reviews and ratings on Glassdoor to decide if Alpha Medical is right for you.