Altegra Health Reviews

2.4

37% would recommend to a friend

(165 total reviews)

Kevin C. Barrett

45% approve of CEO

25% positive business outlook

Altegra Health has an employee rating of 2.4 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altegra Health employee rating is 30% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

165 reviews
1.0
2 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Every coder is assigned a Clinical Care Advocate who is your point of contact throughout your project. My Clinical Care Advocate is absolutely wonderful, very helpful and always replies to my emails promptly. The best feature of Altegra Health is the flexibility. As long as you do a minimum of 20 hours per week, they don't care what time and days you work and you don't have to submit a schedule. You just logon and pull the next chart.

Cons

The pay is absolutely TERRIBLE!!!!!. The pay per chart...$6.00, but what you don't know is that the chart can be 50 pages long and consist of 12 dates of service for a 12 month period. So you are coding 12 individual visits but only getting paid $6.00 for the chart. Horrible, I made more when I was 14 working at a car wash

1.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The only pro would be being able to work remotely and by your own schedule.

Cons

The pay is ridiculous, $6 per chart. The average chart is between 25 and 50 pages and can take 1 to 2 hours to complete making the actual pay per hour below minimum wage. Really Altegra?! Right now they said they won't assign me anymore charts until I complete the ones on my list which includes a chart that is over 2200 pages long, for $6?? I don't think so. Your loss. Communication is awful and I have been lied to as well.

1.0
7 Jul 2015

Worst Company on Earth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay if this if this is your maybe your 1st or 2nd job. Average pay for anyone with at least 1-2 years of call center experience. Otherwise, you can do MUCH better literally just about anywhere else. This NOT sales AT ALL. you are a PAPER PUSHER for the elderly and the company really ties your hands with their slow processes (They take up to 2-3 weeks to process their own in house mail returns?!) You will NEVER make bonuses as a RESULT of this so don't believe their hype that you will ever make more than 31K/YR.

Cons

Everything else. This company is basically 5 companies IN ONE!! So you can imagine how that goes from an operational standpoint. The 5 companies have nothing to do with each other either. And as a result, the training was by far the WORST I have ever experienced. They literally failed and fired 10/11 people from our training class. The only 2 people they kept were mysteriously moved to a much lower paying position EVEN THOUGH THEY PASSED TRAINING. They are just getting bodies in the door to keep up with all the phone calls. Bottom line is they are over promising to their Health Care Partner's and of course under performing since they really have no good management, no good trainers, and really NO ONE TO HELP YOU PERIOD. I was literally running around the place every day looking for help with my my on the job training but SEVERAL supervisors would NEVER answer their extension, never respond to email at all or in a timely fashion, and they were NEVER to be found at their desk for some mysterious reason.

Viewing 1 - 3 of 165 Reviews

Glassdoor has 197 Altegra Health reviews submitted anonymously by Altegra Health employees. Read employee reviews and ratings on Glassdoor to decide if Altegra Health is right for you.