American Express Reviews

Updated 2 Aug 2020

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4.1
84%
Recommend to a Friend
95%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
1,028 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (3)

    "GREAT COMPANY TO WORK FOR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for less than a year

    Pros

    They really care about their employees, great pay, great benefits and great company values that they uphold.

    Cons

    I really can't think of any cons about the company.

    Continue reading
  2. "Executive Assistant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for more than 8 years

    Pros

    The best company I have worked for so far

    Cons

    I don't have anything bad to say about American Express

    Continue reading

  3. "Good Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader Operations in Brighton, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 3 years

    Pros

    - Performance Bonus - Benefits (i.e: health insurance, holidays, dental insurance)

    Cons

    - Development Opportunities - Development Support - Communication (very hush hush)

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  4. "Good step into customer service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at American Express full-time for more than a year

    Pros

    Great social gathers and team environment

    Cons

    Not the best paid job

  5. "awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at American Express full-time

    Pros

    team environment, flat structure. goof renumeration

    Cons

    politics, too many alpha males in senior positions

  6. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Delivery Manager in Brighton, England
    Recommends
    Approves of CEO

    I have been working at American Express full-time for more than 10 years

    Pros

    Employee engagement and flexible working

    Cons

    none I can think of

  7. "Great workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Credit Specialist in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at American Express full-time for more than 3 years

    Pros

    Great environment great leaders, endless possibilities of development and awesome workplace in general

    Cons

    Can be very challenging to get a good work/life balance

  8. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Burgess Hill, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 3 years

    Pros

    Simply the best company i've ever worked for. Culture is amazing.

    Cons

    Salary is ok, about average i would say.

  9. "Nice work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Burgess Hill, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than a year

    Pros

    The company offers a great work-life balance

    Cons

    Some level of bureaucracy which is expected for a financial company

  10. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at American Express full-time for more than a year

    Pros

    A lot of diversity in the company

    Cons

    There are not a lot of career opportunities and a lot of work goes unrecognised.

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