American Express Reviews

Updated Sep 23, 2021

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Found 10,062 of over 11,548 reviews

4.2
87%
Recommend to a Friend
94%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,488 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Business with integrity, colleagues with passion and authenticity. Fantastic place to have a meaningful career.

      Jan 13, 2021 - Communications Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      More than I have time to list

      Cons

      Working for a large international business isn't for everyone.

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    2. 5.0
      Current Employee, more than 5 years

      Outstanding company

      Sep 20, 2021 - Engineering Director in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really looks after and invests in its people.

      Cons

      Can be process heavy and relationships make a difference.

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    3. 4.0
      Former Employee, more than 3 years

      A comfortable position with fewer chances to get challenged than ideal

      Sep 21, 2021 - Account Security Specialist in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was a nice, varied role with many transferable skills learnt and used in my working life since Amex. Even with Brexit looming (UK-based employer), there was a sense of security in the job.

      Cons

      With a company as large as Amex, you can spend years without necessarily ever moving up the ladder. Moreover, quite unfortunately, it was made fairly clear implicitly that people of junior rank should keep their initiatives to themselves. With a company as large as Amex, having a good team and a functional team leader can be a gamble. I was lucky to have both at the time of my departure. Prior to that, however, the team leader we dealt with drove the team into a revolving door situation.

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    4. 4.0
      Current Employee, more than 3 years

      Great place but show me the money!

      Sep 18, 2021 - Marketing Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - amazing work and life balance -

      Cons

      - long promotion opportunities - internal pay scale not worth it

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    5. 5.0
      Former Employee

      Credit

      Aug 31, 2021 - Senior Credit Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything was really good while working at American express.

      Cons

      I couldn't find any cons about the company.

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    6. 5.0
      Current Employee, more than 5 years

      Great leaders, flexible work options, supportive environment

      Aug 31, 2021 - Project Analyst in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive leadership Flexible working Various networks (Pride network, Women's network, BAME network, etc) Healthcare, pension, good benefits Yearly bonus

      Cons

      Salaries can vary greatly even for similar positions.

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    7. 5.0
      Current Employee, more than 1 year

      Great workplace

      Aug 31, 2021 - Senior Credit Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great development -friendly team -many benefits

      Cons

      Nothing I can think of

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    8. 4.0
      Former Employee

      Good company

      Sep 13, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company, nice benefits nice culture

      Cons

      Salaries are a bit low

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    9. 5.0
      Current Employee, more than 1 year

      Amazing place to work

      Aug 28, 2021 - Team Leader in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, culture, development. Fantastic place to work. Can’t recommend enough.

      Cons

      Can’t think of anything of note

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    10. 5.0
      Former Employee, more than 1 year

      Amazing benefits, great HR and good for family life

      Aug 26, 2021 - Engineering Director in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The family friendly working patterns are a major bonus for those coming from an SME. Great HR and overall culture in people leadership.

      Cons

      Slightly approval heavy culture and slow to make decisions at an operational level.

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    Viewing 1 - 10 of 10,062 Reviews

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