American Express Reviews | Glassdoor.co.uk

American Express Reviews

Updated 17 Jan 2020

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4.0
82%
Recommend to a Friend
93%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
793 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place with great people"

    StarStarStarStarStar
    Current Employee - Scrum Master 

    I have been working at American Express full-time

    Pros

    Best personal/work life balance, great package and wonderful people to work with

    Cons

    The decision making process can be a bit slow

    American Express2019-11-25
  2. "Amex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dispute Issuer 
    Recommends
    Positive Outlook

    I have been working at American Express full-time for less than a year

    Pros

    Benefits Good money Nice work environment Career opportunities

    Cons

    Non known yet. Maybe later

    American Express2020-01-15
  3. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Air Officer in Brighton, England
    Recommends
    Neutral Outlook

    I worked at American Express full-time for more than a year

    Pros

    American Express UK do cares about its employees.

    Cons

    Changes in the organization are common, so teams and positions could be affected after couple of years.

    American Express2020-01-09
  4. "An excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook

    I worked at American Express full-time

    Pros

    - excellent employee support - excellent advancement opportunities - competitive salaries

    Cons

    The housing around Brighton is so expensive that you end up spending a lot of money on travel expenses as you live outside the city.

    Advice to Management

    Pay travel expenses

    American Express2020-01-06
  5. "Unrealistic targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consulting Software Sales Specialist 

    I worked at American Express full-time for more than a year

    Pros

    Good money if you hit

    Cons

    Management change their mind on expectations

    American Express2020-01-17
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time for less than a year

    Pros

    Very good culture and opportunities for professional growth

    Cons

    Work can get repetitive and progression can be slow

    American Express2020-01-01
  7. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel and Lifestyle Consultant 

    I have been working at American Express full-time for more than a year

    Pros

    good benefits for the job, a good wage and decent management - great employees to work with

    Cons

    heavy workload for the money paid, pressure for statistics and difficult bonus

    American Express2019-12-31
  8. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Engineering 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 5 years

    Pros

    Family centric, good work-life balance, nice engineering opportunities

    Cons

    Can be a bit slow on changes, a lot of dependency on the US folks.

    American Express2019-12-27
  9. Helpful (1)

    "Good company if your face fits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Professional in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at American Express full-time for less than a year

    Pros

    Good Hours Nice team Amazing office Good benefits

    Cons

    Customers expect above and beyond what is sometimes possible. Long time spent on the phone

    Advice to Management

    Promote more from within

    American Express2019-12-21
  10. "great opportunities to work in other countries"

    StarStarStarStarStar
    Former Employee - Software Engineer 

    I worked at American Express full-time

    Pros

    Full of people who care about the brand

    Cons

    Plenty of red tape, as expected for such a large organisation

    American Express2019-12-20
Found 7222 reviews