Call Center, nice in the beginning, then reality sets in!
Pros
Play music overhead, nice office w/nice break room and free coffee.
Cons
A solid product developed by a solid owner is tarnished by numerous deeds of tyranny by middle management. You are under a microscope w/ eyes and spies everywhere. Yes, it's a call center folks. With call center politics, micromanagement, and cult-like environment where middle management only knows how to manage by fear and intimidation, while demanding everyone sell the exact same way under a very rigid daily/hourly process. If you don't [even by accident] you're hauled into a conference room, berated like a child, and feel accused of trying to sabotage the company somehow. There are cameras on the floor and eyes and spies everywhere watching and listening to every move/comment you make to alert mgmt if you appear or act as though you're not 100% on board any given day, regardless of what your personal thoughts really are. They pride themselves on managing by behavior over numbers, but this is not a good thing if you don't "fit in", which you won't know until they either hand you gifts in the way of accounts, or pressure and micromanage you relentlessly until you quit, despite the fact you're growing your revenue month to month. It's that simple, "if you don't fit, you must quit" regardless of your performance. A couple of myths busted: 1. No cold calling! - this is NOT true, you do get accounts assigned to you, but it's not enough to hit your targets (or will take forever) so you WILL prospect/cold call to try and get into new dealerships, and they WILL press you hard to do this over any other part of the job [eventually]. 2. 40 hours a week - this is NOT true, they will kick you out at 5:30 pm each day giving the impression they don't want you working over 40 hours, but you will get subtle hints that you should come in "early" [without punching in] if you want to make the money, which negates the 40 hour work week as initially presented. It's a straight commission job, the guarantee is only for 7 months, then they take it away which can leave you actually making "less" than the guarantee (3200 p/m) until your residual revenue builds up, which can be very volatile as you get peppered with cancellations every month which is the nature of the business regardless of your account management abilities. Paid time is exactly 6 days for the entire 1st year which you must accrue @ 1/2 a day per month "before" you can use it, otherwise you will not be allowed to take any time off, unless of course you "fit in". There ARE people making six figures, most if not all of which have been there for years (4-11+years) and/or are positioned to do so by mgmt, so it's really in their control as to whether or not you succeed, and they will let you know this one way or another. They say "easiest six figure job, or hardest $60k job which seems to depend on you working the extra hours and/or they like you. Bottom line: If you're young, impressionable, inexperienced and/or love the "thrill of the kill" and playing mind games w/morons, then there is [serious] money to made here for you with very little advancement. If you are experienced w/any tenure or advanced education/selling skills, you will likely be miserable (or made to feel so) as the job becomes very redundant and there's zero tolerance for free thinking or "instinctive selling". Basically, you have to not only "drink the kool-aid", but convince them you love the taste!! So beware if you fall into the latter of the above categories.
