Automattic Reviews

3.0

45% would recommend to a friend

(517 total reviews)
avatar

Matt Mullenweg

33% approve of CEO

36% positive business outlook

Automattic has an employee rating of 3.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Automattic employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

517 reviews
1.0
31 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Established remote work culture, genuinely some of the best people you'll ever work with, tech that is used by millions. Travel is a really cool perk, as is the three month sabbatical at five years. Used to be great, there's hope it could be again.

Cons

Business is stagnating. Growth can feel limited due to tech stack. Salary is average, maybe slightly below average. Erratic leadership, especially the CEO, who was recently judged by an independent committee to have bullied and harassed WordPress community members. He also made a controversial situation on Tumblr worse via a public meltdown. The "Automattic" section of his Wikipedia page literally has more space occupied by controversy than business achievements. Internally, the term "Matt bombs" is common. He's known to be unjustly callous if he takes a personal dislike to someone and dishes out objectively bizarre, out-of-touch, damaging directives. Promotes and surrounds himself with sycophantic yes-men who enable his toxicity. There have been numerous poorly handled layoffs in which people in underrepresented groups were disproportionately affected. The environment is increasingly hostile to underrepresented groups. I've been privy to many misogynistic comments regarding women engineers. Leadership and HR are quick to dismiss valid feedback and avoid accountability. The company is declining as a direct result of poor decisions and direction from senior leadership. ICs are suffering the consequences of those poor decisions. Oh, and we were recently encouraged to leave positive Glassdoor reviews specifically in a bid to cancel out the impact of negative reviews. Again, feedback, no matter how valid, is simply swept under the rug and not taken seriously.

3.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

Flexible working, unlimited holiday, decent benefits and perks, and global travel make this very appealing. Work globally any hours you choose is great, fully remote gives tremendous freedom. Lots of autonomy and trust in most roles but not all. A global workforce community made up of interesting, inspiring and lovely people.

Cons

This used to be a tremendous place to work, but has been in decline since too-rapid growth post-Covid. Late 2024 CEO got the company involved in some nasty and very expensive litigation by provoking a rival to sue, and it has been downhill from there, resulting in two voluntary redundancy rounds and one mass layoff. This has decimated the culture and trust. Products are outdated and unable to keep up with technology or the market, largely because the whole company is built around the CEO/Founder's 'baby' WordPress, plus piecemeal acquisitions according to his tastes and whims. Another big issue is that career advancement may be very wobbly. You can progress internally but find yourself unemployable after exit since the company invents its own roles, metrics and structures making it very hard to compare like for like when applying elsewhere. Fundamentally permanently USA-centric despite attempts to be globally minded.

2.0
10 Sept 2025

Witnessing a rapid decline in company culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Remote work * ICs are talented, passionate and good to work with

Cons

* Culture has taken a decline since layoffs in 2025. * Unrealistic deadlines are causing high pressure environments resulting in poor work/life balance. * Communication is making its way to private spaces such as instant messaging groups, private channels etc. Quite telling of the culture. * Toxic individuals in management positions with poor management and communication styles. * There is now an emphasis is on individual output, rather than collective progress. Creating an environment where ICs work to improve their individual feedback first, and the product second.

Viewing 1 - 3 of 517 Reviews

Glassdoor has 603 Automattic reviews submitted anonymously by Automattic employees. Read employee reviews and ratings on Glassdoor to decide if Automattic is right for you.