Awfully Chocolate Reviews

- Extremely anal management, nitpicky lady boss who will not tell you outright what she expects you to clean (e.g. dirty marble slab), but will instead hint at it and expect you to get it. Management is also generally out of touch with its employees, a lot of whom are angry, tired and frustrated. Low morale among staff. - Management structure is generally flat - what this means is that they can get pretty cliquey, biased and judgemental. If a manager likes you, good for you as this means you may get more shifts, or be 'left alone'. If they don't, word gets around quickly, you get gossiped about by other managers/staff and are highly surveilled. - Constant surveillance, high number of CCTVs in each store. They always, always know what you're up to. HQ staff will keep tabs on you and report back to the upper management as well. - Very long working hours for a salary that is below market rate, especially considering the many expectations and responsibilities that employees are saddled with (no sitting down in the stores in spite of long hours spent on one's feet; also having to wear make-up, and look and sound chirpy all the time is plain ridiculous) - They keep finding new ways to pay you less while ensuring that they squeeze every ounce of labour from employees in order to maximise profit for their business. - Benefits are almost non-existent, full-time staff are treated poorly and often anxious, overworked and stressed out. - High turnover rate and part-timers are expected to be on standby to replace a staff that has quit at the last-minute or simply neglected to show up for their shift. - Extremely profit-driven at the expense of employee welfare. This company plain does not care about its employees. - The staff discount isn't much when they keep raising the prices of their products.

- If monthly target is hit, the following month's target will be raised MUCH higher to the point you are unable to reach it and will be PRESSURED into hitting it. - MINIMUM 79 hours a month, if you do not hit it, you have to combine with the next month OR your pay drops to $5/hr. e.g January you worked only 60 hours, you will not receive your pay in February. You have to work in February to make up the missing hours (19hours) or more and then you will get your pay for both Jan and Feb in March. - Elitist system - Cluster Managers bias, cocky and can be arrogant - Pay often delayed (by 1 to 2 weeks) - Pushes employees to their limits - CRAZY high turnover rate, many quitting after just 2 to 3 weeks. I've heard there are some who have quit after just a day or two. - Pay is low for the insanely high expectations set for their staff. - Though upper management is nicer to full time staff, they often push them into difficult situations and forcing them to play the bad guy to part time staff. - MUST have a touch of color on your face (make-up, lipstick, blush...etc) - MUST film yourself before your shift with the pre-made script. (EVERY DAY it's the same) - Main office will randomly call outlets and pretend to be customers. If you do a bad job, you will be openly pointed out and used as a bad example in the group chat. - Emails to office about pay or payslips tend to get ignored or given a really late reply. - ONLY 30 minutes break (very strict) - CCTVs in stores aren't to protect staff or catch thieves but to constantly nitpick at staff - Insist on having & cutting down on the number of staff per shift despite it being peak hours or periods. - CUSTOMER always right, employees get scolded often despite unreasonable customer - Prices not displayed, got to remember - Got to remember ALL product descriptons by heart - Expects you to immediately perfectly remember the descriptions of NEW products - VERY little appreciation for staff