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B&M Retail Reviews

Updated 17 November 2017
340 reviews

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2.7
StarStarStarStarStar
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Simon Arora
130 Ratings

340 Employee Reviews

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Pros
  • I like helping my work mates n helping customers and getting 10% discount (in 42 reviews)

  • The staff are friendly and the store has a nice work environment (in 13 reviews)

Cons
  • Business really needs to look to become a better than Minimum Wage employer to drive staff engagement (in 26 reviews)

  • There are no cons to working at b&m (in 20 reviews)

More Pros and Cons

  1. "Good for a First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Warminster, England
    Former Employee - Cashier in Warminster, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at B&M Retail part-time (More than a year)

    Pros

    Friendly staff
    Nice atmosphere
    Easy enough job to learn

    Cons

    Bad management
    No breaks for 4 hours shift for under 18s
    Pay isn't the best

    Advice to Management

    Talk to your staff, let them know things
    Don't ignore them when a concern arises


  2. "standard company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at B&M Retail part-time

    Pros

    Cheap products, growing company, customers

    Cons

    Basic pension, no sick pay. Very low wages


  3. "Floor Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Manager in Hayes, England
    Current Employee - Floor Manager in Hayes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at B&M Retail full-time (More than a year)

    Pros

    Great environment and wonderful experience

    Cons

    Pay rate should go up!!

    Advice to Management

    None


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at B&M Retail part-time

    Pros

    good training, discount, good team work ethic

    Cons

    understaffed, low pay, that uniform


  6. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Aylesbury, England
    Current Employee - Customer Service Representative in Aylesbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at B&M Retail part-time (More than 5 years)

    Pros

    Flexible working hours
    Over 5 weeks holiday a year plus extra if you work a bank holiday.
    Paid breaks
    Pension scheme
    Flexible and understanding.

    Cons

    Maybe they could pay a bit more per hour but to be honest it's minimum wage so pretty much the same everywhere.


  7. "A fair review from a fair human."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Office Supervisor
    Current Employee - Cash Office Supervisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at B&M Retail full-time (Less than a year)

    Pros

    Discounts
    Seeing the team that I work with.
    Having a good time sharing moments with customers.

    Cons

    Sometimes your voiced opinions can be overturned if management 'think' it won't be a good idea, but they still listen to it.

    People who work there before you tend to 'think' they have authority over you when they don't.

    As a new employee to the big B&M family, I tend to notice that most of the staff who work there think they know better than you, however, I've got plenty of experience behind me (at least 10+ years as both cash office and floor supervisor). They also seem to think that their ideas are better than yours even though, I think logically about space, time, best sellers and how things are going to look.

    Advice to Management

    Don't undermine the power of thought that members of different backgrounds have. They're options matter as well as they work in the same store as you.

    USE THEIR BRAINS AS WELL


  8. "retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail in Dewsbury, England
    Current Employee - Retail in Dewsbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at B&M Retail part-time (More than a year)

    Pros

    its has good working environment . i want to be part of B&M team to enhance my professional skills.

    Cons

    could not get job here.

    Advice to Management

    provide new interns more chances of employment


  9. "Good place to work for with the right store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Assistant
    Current Employee - General Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at B&M Retail part-time (More than a year)

    Pros

    To many chiefs not enough indians management will stab you and everyone else in the back. To many lies being told by manager when they get caught they denied it.
     The fill shift member s of staff

    Cons

    Contract hrs 8, 16 , 20
    Some managers including senior managers need to grow up. Back stabbing floor staff.
    Set hrs with no flexibility. So no good if you have a family or appointments. Will not let you swap days off for appointments need too lose a days wage. No overtime only if your face fits

    Advice to Management

    Be compassionate and help staff that have family problems otherwise you could loose a good member staff.


  10. "Treated like a child"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at B&M Retail part-time

    Pros

    10% discount
    Friendly staff
    Flexible hours
    The only company that would offer me a job after I finished school

    Cons

    Poor wage - minimum wage
    I am 16 - they see me as cheap staff that they can use to do the stuff they don’t want to.
    The shop is ‘dirty’ - I’ve seen people pull food from underneath the aisles and the supervisor say ‘just put it back on’
    One supervisor treats me and my coworkers as though we are children - any question is responded to in a patronising way.
    I have been working there for around 3 months and I am still not sure what I am supposed to be doing every week. I ask every shift and I never get clear answers.

    Advice to Management

    Please train your staff!
    Better wages or a reward scheme may work as incentives - I am already considering leaving.


  11. "B and M review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at B&M Retail part-time

    Pros

    Nice, friendly people to work with
    Good experience

    Cons

    Completely unorganised
    Low rate of pay
    Boring job


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