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      Back Market

      Engaged employer

      Back Market Reviews

      4.2

      87% would recommend to a friend

      (139 total reviews)
      avatar

      Thibaud Hug de Larauze

      88% approve of CEO

      78% positive business outlook

      Ratings by category

      4.4

      Culture and values

      4.4

      Diversity and inclusion

      4.1

      Work/Life balance

      3.9

      Senior management

      3.9

      Career opportunities

      3.4

      Compensation and benefits

      Back Market has an employee rating of 4.2 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Back Market employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      139 reviews
      1.0
      17 Jul 2022

      Mediocre company

      Backend engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      BM try to change people's mindset and impact laws/regulations so that there is a safe, widely-accessible and real alternative to buying new: tech for good. This is also a branding and marketing position. BM remains a business, not an NGO. In 2021, the company was going through a hyper-growth period thanks to the pandemic and driven mostly by the French market. This brings interesting problems to solve from a tech point of you. However, end of 2021, the sales results were not as expected. There was a significant decline in sales volume YoY, again mostly driven by the French market. Is this the post-pandemic decline that other companies face? The future will tell. Most of the employees are friendly and believe in making the world a better place. They are willing to help each other with a positive attitude.

      Cons

      BM is NOT an international company. It is very much a French company with an international business. Therefore, if you are a non-French speaker and/or work from a location outside of France, you may feel excluded somehow: - perks are not great (sometimes non-existent) outside of France - video calls started off in French before realising non-French speakers were on the call - decisions-making is done onsite in France so if you're abroad/remote you won't really have an impact The company is heavily top-down. As an individual contributor your voice falls on deaf ears and your manager micro-manages you. There's loads of favouritism, folks that should no longer be there but remain because of friendships. BM promotes diversity and inclusion externally. Internally, when looking at management level in the tech division, the gender and ethnicity splits are extremely unequal. The typical tech manager is very much a French speaking white male. Is this due to unconscious bias ? Maybe, ... maybe not. However, at the time, there was no framework in place to assert and address the situation. BM is NOT a tech driven company. Technology is simply a tool to fulfil business goals. There's nothing wrong with that but this may not be the place for you if you want to be proud of your craft. Tools are outdated. No clear vision, especially from the very top (due to a lack of expertise?). The company is chaotic. Being a scale-up cannot be the single justification. There's a lack of frameworks/processes/standards everywhere: - hiring - onboarding - training - career ladder - travel & expenses

      avatar
      Back Market Response
      3y
      Hello, thank you for sharing your honest opinion. Back Market has been growing quickly, but keeping our #onelovingtribe spirit and creating an inclusive workplace is really important to us. As we're growing internationally, we do our best to adapt quickly and include remote workers into our decisions to give them an impactful voice. Furthermore, to provide the fairest results possible, we train our recruiters and hiring managers to work with competency frameworks and behavioral questions. Besides this, we offer trainings, both internally and with external partners, and have revamped our onboarding process to make it more efficient. We also have frameworks in place to ensure promotion is handled fairly and always provide the opportunity for our employees to build their perfect career plan. We do believe we have the right people in the right position, but are sorry to hear that you feel otherwise. We've passed this message along to the team. Once again, thank you for sharing your feedback with us, we will follow through on this.
      3.0
      22 Sept 2025

      Great mission, low pay and disorganised

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great mission and people Interesting work

      Cons

      Can be quite disorganised. Very French culture which can be tricky for non-French people to integrate well. Pay is not great.

      avatar
      Back Market Response
      8mo
      Thank you for sharing your experience. We take note of your feedback regarding integration for non-French people, This is an important topic for us. Please don't hesitate to talk to your Office manager about it. Regarding compensation, we aim to align with the market and do our best to ensure fairness across teams. Your input is valuable and helps us improving the employee experience, thank you.
      1.0
      28 May 2024

      Disappointing Experience

      People team
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting Mission Some passionate team members Nice events for collaborators

      Cons

      Management - looking back now I feel I was constantly gaslighted and not supported by my manager Inclusion: I did not feel included and when asked for accommodation, I was faced with Equality reasoning where Equity is what makes inclusivity Diversity could be improved - Male and Business School profiles are dominant - Lack of diverse perspectives Poor Salary

      avatar
      Back Market Response
      2y
      Thank you for being a part of Back Market for more than one year and for holding us accountable for the impact we want to have on our team and the world. There are no excuses for non-inclusive behavior; we have now included "Inclusion Checkpoints" in quarterly reviews to encourage and empower inclusive behavior in every employee. Diversity is a priority for us; partnering with Women in Tech and our yearly quarterly reviews are two examples of how we're focusing on recruiting a different array of people and making sure we're a great place for everyone to succeed. We respect your honesty and appreciate your feedback.
      Viewing 1 - 3 of 139 Reviews
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      ReviewsBack Market reviews

      Glassdoor has 359 Back Market reviews submitted anonymously by Back Market employees. Read employee reviews and ratings on Glassdoor to decide if Back Market is right for you.