The management was awful. My supervisor used to book me through my paperwork hour and my lunch hour every day. We weren't allowed to stay after hours or come in on weekends to work on paperwork. 3 days a week, I was scheduled to come in at 11 am and work until 7 pm. So I would block out my 8, 9, and 10 am slots and come in, on my own time, to do my paperwork. However, once my supervisor found this out, she’d wait until I left for the day then call clients on my waitlist and schedule them in during my 8, 9, and 10 am slots. She tried to blame the front desk ladies, but we all knew the truth. I would be at work for 11-12 hours a day and not have time to eat, drink, or use the restroom. The day before Thanksgiving one year, everyone had been sent an email 3 days in advance that we were allowed to leave at noon on that Wednesday. Everybody got the email-- but me. It was an all-staff email that included everyone but me, including former employees, some of whom had died. At noon my supervisor put a note on my four that 3 reports had to be finalized before I left that day so “they could be billed” She did this on her way out at noon. Do you know who else left at noon? The billing department-- those reports (which I finalized that day) were not actually billed for another 3 and 1/2 weeks. There is so much more. I could write a book.
