Beyond Reviews

4.1

81% would recommend to a friend

(96 total reviews)
avatar

Julie Brinkman

82% approve of CEO

77% positive business outlook

Beyond has an employee rating of 4.1 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Beyond employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
1.0
9 Feb 2021

Disheartened and Disappointed

Recommend
CEO approval
Business outlook

Pros

- A good product that customers are very engaged with and there is a great market fit. -A great focus for customers and their success with the product. -Some great people, who have brilliant characters and alongside that are incredibly bright. -Great benefits

Cons

-The total disregard for honesty and the importance of values. -My major con is the great people who sadly are being wasted in a toxic/ throw away culture. -The lack of consistency in who they want working in the start-up.

avatar
Beyond Response
5y
Thank you for your review and feedback. We acknowledge that there are changes in moving from startup life to a more scaled, and rapidly growing company, and that expectations and business priorities can rapidly evolve as a result. Our extremely high expectations of everyone at Beyond directly contributed to us having a market-leading product and a top-notch customer focus. Regardless, we never want those high expectations (and pace of change) to lead to anyone feeling like they are expendable. We value the work that every individual, past and present, has put into the company to make it successful. We are saddened to hear that you did not feel that was your experience. We will take this feedback to be mindful about how we're communicating and being transparent about expectations going forward, and to ensure that everyone knows their work is valuable.
1.0
27 Jul 2023

Run run run

Recommend
CEO approval
Business outlook

Pros

- Great people (outside of execs and some management) - Unlimited PTO - Great healthcare - Mac, slack, G-suite

Cons

Where to start. When I started with Beyond it felt like a great place to work. The founder is relatable and is a great talker. Things started to get bad when the executive team allowed their egos to tell them that Beyond is the "best", simply because it was first to market. Teams on the front line saw how quickly the competition was catching up, and most importantly, that Beyond cost at least 6x more than its competitors. This was consistently communicated to the executive team. What did Julie, the CEO, do? Nothing... in fact, she frequently belittled the sales team and their managers. She has put the blame on everyone but her since she has taken over. The company cycled threw 2 sales VPs within a year and a half. The constant? Julie, the CEO. Many sales team members were fired at the beginning of the year with NO warning. They put a PIP in place after this, but never followed it. All of the managers in place are yes men and do whatever they are told. The industry is over Beyond. They are holding onto their customers as hard as they can while many jump ship to go to competitors after their contract terms are up. They have tried to sell additional products that no one wants to buy or cares about. You will be stuck calling the same companies who have told them no a million times, or trying to upsell if you are a CSM. I know when I'm researching companies, I take harsh reviews with a grain of salt. Sometimes you never know, could be a disgruntled employee that didn't perform. But please take this review for all it is. Find current and previous employees on LinkedIn and ask them to share their experience. Save yourself and do not work here.

avatar
Beyond Response
2y
Hi - thank you for for your feedback - as you know, we value all feedback - even when it’s constructive. It sounds like you've disagreed with the strategic direction we have taken at Beyond - and that is okay - our plan and path is not for everyone. I am so proud of the global Beyond team that works so hard to ensure STR hosts and managers grow their business - and it's imperative that we keep those Beyond standards high. And sometimes that means making tough decisions - and being clear and transparent about those decisions. We will continue to pursue delivering the most innovative, outcome-driven product and service to the STR market - for our treasured customers and our world-class team. Thank you for the contributions you made while you were here, and thanks again for giving me your feedback. -Julie Brinkman, CEO
Viewing 1 - 3 of 96 Reviews

Glassdoor has 111 Beyond reviews submitted anonymously by Beyond employees. Read employee reviews and ratings on Glassdoor to decide if Beyond is right for you.