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      Bilt Rewards

      Engaged employer

      Bilt Rewards Reviews

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      2.6

      30% would recommend to a friend

      (50 total reviews)
      avatar

      Ankur Jain

      32% approve of CEO

      43% positive business outlook

      Ratings by category

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      2.6

      Diversity and inclusion

      2.4

      Culture and values

      2.4

      Senior management

      2.2

      Work/Life balance

      Bilt Rewards has an employee rating of 2.6 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bilt Rewards employee rating is 30% below average for employers within the Finance industry (3.7 stars).

      Reviews by job title

      50 reviews
      1.0
      28 May 2026

      Friendly environment but chaotic training leads to dismissal

      Cx support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment, great benefits package.

      Cons

      I was hired as a customer service representative with Bilt and was only employed for two weeks before I was fired due to the L&D individuals that led the training, lied and said that I was not engaged enough and felt to tell me and others that the practice test during training really does count towards whether or not they wanna keep you on the team. The training is all over the place, they expect you to know the entire product and under four weeks and bombard you with countless information. It was not a great experience. I would highly never recommend this company to anyone. The only good thing about this experience was going to New York City for training. Other than that I would not recommend this company to anyone that seeking employment.

      1.0
      18 May 2026

      Value your employees

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - lovely group of engineers to work with

      Cons

      - Engineering is treated like support / ops and not fundamental to the company. - CTO has verbally abused and insulted folks at the company (i know many who have left citing him as the reason but company continues to protect him).

      2.0
      11 May 2026

      Everyone is pretending this mess somehow works

      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      Great health insurance and the office coffee situation was decent, which honestly is the absolute bare minimum but still one of the few tolerable things here.

      Cons

      - The processes here are completely nonexistent. - You will spend your first month desperately trying to figure out how anything actually works because nobody documented anything and every person gives a completely different version of the same procedure, which becomes infuriating fast. - There is no standard workflow for anything, so you constantly waste time reinventing everything or asking five different people the same question and getting five completely different answers. - Meetings happen just to repeat the same useless conversations from previous meetings while nothing actually improves. - Things constantly fall through because there is no real tracking system at all. It is just endless emails flying everywhere until something important disappears. - By the end, I was completely exhausted trying to compensate for the total lack of any real organizational structure.

      Viewing 1 - 3 of 50 Reviews
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      ReviewsBilt Rewards reviews

      Glassdoor has 56 Bilt Rewards reviews submitted anonymously by Bilt Rewards employees. Read employee reviews and ratings on Glassdoor to decide if Bilt Rewards is right for you.