Boots Reviews

3.6

62% would recommend to a friend

(523 total reviews)

57% positive business outlook

Boots has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

523 reviews
1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The actual staff that you see day to day. Staff discount

Cons

You can never do enough for the company many times I've worked through lunch and stayed behind most the time unpaid and area managers would still tell you it wasn't enough. They are unreasonable in their expectations I was told once by the area manager those who do not comply will be moved. The staff are great but there is a vein of very toxic management which seemed to be getting worse as time went on. When I first worked with them in a large store there was 2 staff for the healthcare counter and 6 in the dispensary there is now 3 members of staff that have to cover both dispensary and healthcare.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Boots often offers a clear career structure with access to training, development programs, and opportunities to progress into roles such as store manager, area pharmacist, or specialist clinical positions.

Cons

Many pharmacists report that the workload can be highly target-driven, with pressure to balance dispensing, clinical services (e.g., vaccinations and consultations), and business performance metrics within limited time and staffing resources.

3.0
1 Jun 2026

Mid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Staff Flexible working times Chill working environment

Cons

No training Too much Politics between management Divide between staff members who work in different parts of the store

Viewing 1 - 3 of 523 Reviews

Glassdoor has 583 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.