Brazen Technologies Reviews

They clearly want "culture fit" rather than value-add. Nepotism is the norm. High levels of anxiety from higher-ups being projected onto staff by way of intimidation and micromanaging Leaders struggling to communicate effectively with one another and direct reports when presented with challenging situations Leaders seem extremely disorganized, which isn't great when you're trying to scale a startup New hires from 2020 feel like cogs in a machine while veteran employees with less experience get the best projects and lighter workloads

My Account Team counterparts (CSMS) were stretched ENTIRELY too thin, which made it hard to push the "team first" agenda on recurring calls when these individuals are balancing many overlapping priorities. The occasional platform outages caused clients tons of stress, but I know this is something that the org is working on. My biggest issue followed post-being thrown into the fire initially given the conditions COVID brought forth, which was hectic yet manageable. After things settled down, I, along with other newer members of the Account Management team, found ourselves under constant micromanaging and dozens of slack check-ins a day on top of multiple recurring meetings with leadership a week which made it hard to dedicate myself to my day-to-day work. At the top of 2021, many new internal processes were put in place that made it hard to navigate my daily job while adhering to the new processes set in place. Despite being one of the "younger/less-experienced" individuals on the team, I discovered that I was vastly underpaid compared to my team counterparts (and even potential new employees interviewing as Brazen) despite my tenure with the organization even compared to the "more experienced," yet newer members of the team. The team, in general, can be a bit homogeneous at times, but I do believe that the organization is also addressing this part as well. Clients can be hard to deal with at times given the newfound nature of recruitment during COVID and the constant, stressful deadlines they are tied to. At times, clients were impatient and not very mindful of the sheer volume of inquiries and issues that we deal with across hundreds of clients, or the additional support resources (24/7 live chat support, etc.) available at their disposal if their account team is in meetings (which is often expressed when those situations arise). I'm a believer in the revolving door policy at a former employer as long as things aren't left on bad terms, and I have no qualms during my time at Brazen despite being heavily micromanaged (but I do appreciate that the manager was well-meaning, highly intelligent, and extremely experienced in her role). Being a remote employee left me feeling extremely disengaged at times as well. Ultimately, I don't feel that I was used to my full potential despite feedback from leadership that I was groomed to make a slightly upward move and received high remarks on good, improved work.