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COPE Health Solutions

Engaged employer

COPE Health Solutions Reviews

2.8

36% would recommend to a friend

(160 total reviews)
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Allen Miller

37% approve of CEO

41% positive business outlook

COPE Health Solutions has an employee rating of 2.8 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have an average working experience there. The COPE Health Solutions employee rating is 25% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

160 reviews
5.0
27 Aug 2014

Rocket-Ship Company

Recommend
CEO approval
Business outlook

Pros

Sheryl Sandberg in her book "Lean In" describes advice she was given when she was looking to join the then-unproven Google: "If you're offered a seat on a rocket ship, don't ask what seat! Just get on," The "Pros" and "Cons" to this company will sound almost humorously similar: "All-consuming" and "time consuming," "the chance to do everything" and the "responsibility to do everything," or "unparalleled growth" and "growing pains." It is all true. If you are looking to work for COPE Health Solutions, one great value is that we know our flaws, and we know what we are doing to mitigate them. In just the last year I have been here, I have seen our leadership promise and deliver solutions to many of our requests for improvement of work-life balance, of a flat organization structure, and of professional development. I am absolutely impressed by the strides taken to highlight and develop every member of our team, no matter what their position. I recently reflected on the range work I have done in just the last year, and I realized I have far outpaced my five-year plan. I have had to almost scrap it completely, having accomplished so much in so little time. I have been engaged in health care policy development projects, process improvement initiatives, marketing campaigns, recruitment efforts, health care workforce development, patient experience initiatives, re-alignment of financial incentives and curriculum development in just this last year. I have my pick of what I want to work on next, and I work to accomplish it knowing I have a team that is brilliant, willing and resourced to assist. I know I am on a rocket ship. Things rattle, shake and sometimes fall off - but we are getting somewhere fast. This company lives and breathes its vision to change health care, and I have no doubt that it will; It is why I got on. I want to be there when we land at the forefront of a national issue, with an incredible model for change.

Cons

There is a right time for any opportunity, and this may not be the right time for some applicants. I cannot recommend my position to every friend, simply because they are not at the right stage in their career. Also, fair warning, much of what I speak to comes from my position, and may not apply to other positions in this company. This company requires a large time commitment. I would compare the commitment to a full class load at a top-notch university, with out-of-class work and research included. Again, not everyone has the time for this type of work, but it is not unmanageable. The time commitment is not only a question of "how much" but "when." There are many week days that are very normal, and the hours are often very flexible. However, I may have to work on a weekend, sometimes with short notice. This company will not be a good fit if you need step-by-step instructions for your assignments. We live and die by our initiative and innovation abilities. The question is not "who has to do this?" but rather "how can I make this happen?" Everyone has a different work style, and there are some individuals who would be frustrated by this lack of direction. Work-life balance at COPE Health Solutions cannot be approached with the traditional mindset. Work is included in life, and vice versa - and we really mean that. With a kids room at our corporate office and most every company retreat and dinner with a "family (and pets) invited" tag, this is not the type of work that only encroaches on life; we expect life to encroach on work. We see our families and friends as partners in our jobs. If you prefer an environment where work and life are more siloed, this may not be the place to work.

1.0
30 Jul 2018

Full Time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Communication. Quarterly town hall meetings. - On-boarding and company swag make the great first impression - Fun company events where lots of money is spent- I get the impression this is to make the impression that we're something we're not.

Cons

Sadly I agree with a lot of the negative comments regarding the leadership issues with COPE. They make poor decisions with hiring at the executive level that become very obvious once you work alongside them. People throw each other under the bus at the drop of a hat. Good people are forced out and the ones you really like tend to leave on their own within 1 year because they're overworked. The veterans foster a cutthroat environment. They don't trust new comers and at times can be pretty rigid and difficult to work with. Any push back is met with a severance package. I'm sorry to say this but HR is aware and they perpetuate it. They're cold, they don't sympathize. I would not recommend joining unless you're looking for a short term stepping stone.

3.0
3 Jul 2017

Enter at your own risk

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The talent being recruited for this company is second to none but most new hires are at the senior levels. Majority of the workforce is very young and inexperienced and while the top level is being filled out with industry experts, the second layer is all but absent. Therefore, in addition to client work and running the business, the executive team is also in charge of developing talent, which they really don’t have time to do. The vision of the company remains unclear. There seem to be two halves – consulting (relatively new) and health scholars (legacy business). While the CEO is busy building the consulting division in New York, the LA office is quickly dwindling. It feels like the health scholar team is being kept around for nostalgic reasons and they keep trying to tweak it to fit in the overall strategy but there is no real CEO engagement on the service line. The tone at the company is set by the CEO – a very hard driven and intelligent executive who works day and night and expects the same of his employees. Unfortunately, he doesn’t actually value anyone that works for him. He dresses down his staff (from executive team to assistant) in front of each other so that the affect is felt far beyond the poor person he is targeting. People joke about it or offer advice on how to avoid it. The problem is that no one is telling him plain and simple that THIS IS NOT OKAY. That he is a bully. And that his behavior comes with consequences. The benefits are top notch and there is plenty of fun being supported by the company from free lunches to weekly happy hours and offsite team building. This is great for attracting talent as well as keeping burnt out employees on the hook. What it doesn’t do is build loyalty and dedication. It is true – many companies survive and thrive with jerk CEOs and overextended employees, and many employees can find rewarding work despite being managed by a jerk. Only time will tell if COPE can survive rapid growth under current leadership, but for now, the revolving door of employees speaks for itself.

Cons

The above paragraph references the overall pros and cons.

Viewing 1 - 3 of 160 Reviews

Glassdoor has 201 COPE Health Solutions reviews submitted anonymously by COPE Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if COPE Health Solutions is right for you.