CarTrawler Reviews

3.0

43% would recommend to a friend

(334 total reviews)
avatar

Peter O’Donovan

43% approve of CEO

44% positive business outlook

CarTrawler has an employee rating of 3.0 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CarTrawler employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
4.0
15 Jul 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and lovely culture. Really young and fun place to work plus the pay is very good for customer service. Would definitely recommend to anyone who needs flexible hours such as students, or people who are the main child minder in the house.

Cons

Having calls build up can be stressful. shifts are at two times in the day. 8am-5pm and 11am-8pm which can suit some people better than others.

avatar
CarTrawler Response
9y
Thank you for your feedback. It's great to hear that working in the CCE worked for you. We fully take on board your advice to management. This is something we will be looking into once we get over the busy summer period and start planning for next year. In CarTrawler, we always look to improve how we do things and this is something we hope to do better!
2.0
23 Jan 2019

Data scientist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Difficult to tell just with an internship

Cons

Working in cartrawler at London is not ideal since the headquarters are in Dublin.

1.0
1 Jul 2017
Recommend
CEO approval
Business outlook

Pros

At the time great peer team, but they have all moved on also. Handful of senior managers in the business who know how to run a team based on merit not favouritism.

Cons

Pay is significantly below industry average after agent level, especially if an internal hire. Benefits are so far behind the market that it is almost laughable. No pension though it was promised by the exec at an all associates meeting so you know how good their word is. Shift pattern for team managers is a joke, consistently have to come in on additional weekends due to poor planning. Development pathways is a complete waste of time, again an exercise in favouritism by the Propaganda...I mean People team. No self respect for themselves as a business, taking back former staff who crawl back when they realise BS doesn't sell as well in other companies, how then would they have any respect for staff? All of this comes down to an Exec / Snr Mgmt team who have absolutely no courage to make unpopular calls for the good of the company (not the business) or who have checked out and are simply waiting for a payday from another buyout. Team Managers have been asked to suggest to the 'positive' members of their teams to leave good Glassdoor reviews to counter the truthful ones posted.

Viewing 1 - 3 of 334 Reviews

Glassdoor has 345 CarTrawler reviews submitted anonymously by CarTrawler employees. Read employee reviews and ratings on Glassdoor to decide if CarTrawler is right for you.