Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CardConnectDirect (Indiana)

      Is this your company?

      CardConnectDirect (Indiana) Reviews

      3.3

      46% would recommend to a friend

      (18 total reviews)

      William H. Wise IV

      22% approve of CEO

      37% positive business outlook

      Ratings by category

      3.2

      Compensation and benefits

      3.1

      Work/Life balance

      3.0

      Senior management

      2.9

      Culture and values

      2.8

      Career opportunities

      CardConnectDirect (Indiana) has an employee rating of 3.3 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardConnectDirect (Indiana) employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      18 reviews
      1.0
      12 Mar 2014

      Lies are lies, no matter how AdvoPay packages them, RUN, don't walk away

      Merchant services sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They are nice to talk to on the phone and available if you are with a prospect but you won't get paid as advetised (sorry that last part is a con but they needed 20 words to post the Pros).

      Cons

      There is NO $36,000 Base Salary as posted (still is as of this writing, March, 2014) all over Career Builder. It is NOT A BASE SALARY. THERE IS NO BASE SALARY. IF YOU SELL 5 ACCOUNTS you will get your "guaranteed" $1,500 per 2 weeks (but your commissions would exceed that any way so again, NOT A BASE). Also, once in (or maybe when they are trying to recruit you), they will tell you that they pay presentations you give to your prospects. Take it from this honest business professional, you will NOT get paid on them unless THEY decide it is a presentation. I was not paid on at least 5 that I made full presentations to. Sadly it seems AdvoPay is good for merchants but folks, if they lie to their Sales Force, can you really trust them that they will not lie to your prospects or accounts? Not really. My advice is to run, don't walk. Here is more bad news. Because it is 1099, you will NOT get your state department of labor to assist you in holding them accountable to what they falsely advertised. IF THEY USE THE WORDS BASE SALARY, treat them like a BAD USED CAR SALESMAN, it is a lie. Commission ONLY just like the other Merchant companies out there.

      avatar
      CardConnectDirect (Indiana) Response
      12y
      Dear Former Employee, I am truly sorry for your unfortunate experience and that you feel you were given misleading information. Our sales representatives and merchants are the staple of our business and we are genuinely concerned when an issue or complaint arises. We treat our customers with the utmost respect and deliver the highest quality service. Honesty, integrity, and transparency are our core values, which is why our sales representatives are trained to follow our sales presentation and adhere to stringent guidelines. I appreciate your feedback and would welcome the opportunity to speak with you directly regarding your concerns. Please contact me at (317) 813-1617 should you wish to discuss this further. Thank you, Hannah
      2.0
      10 Jul 2013

      Talk a good game....

      Sales advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent merchant services sales training for new comers to the industry.

      Cons

      Inexperienced internal team impacts merchant boarding and customer service.

      avatar
      CardConnectDirect (Indiana) Response
      12y
      Dear Former Employee, I am truly sorry for your unfortunate experience. Our sales representatives and merchants are the staple of our business and we are genuinely concerned when an issue or complaint arises. In response to your distresses regarding the effectiveness of our relationship managers, we have recently addressed this matter by restructuring our sales management team. I appreciate your feedback and would welcome the opportunity to speak with you directly regarding your concerns. Please contact me at (317) 813-1617 should you wish to discuss this further. Thank you, Hannah
      5.0
      28 Feb 2015

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great training, nice Agent Support Reps

      Cons

      Everything else. I should have listened to the other reviews. We were lied to from the beginning about the structure of the company and its goals. 24 reps were hired and several were fired after one week. By the end of six weeks all were let go except two. Even if you sell something expect to be let go as well. Salary and commission are a joke. You will not get what you are promised. They do not know how to run a company.

      Viewing 1 - 3 of 18 Reviews
      Related searches: CardConnectDirect (Indiana) jobs | CardConnectDirect (Indiana) salaries | CardConnectDirect (Indiana) benefits | CardConnectDirect (Indiana) interviews
      ReviewsCardConnectDirect (Indiana) reviews

      Glassdoor has 22 CardConnectDirect (Indiana) reviews submitted anonymously by CardConnectDirect (Indiana) employees. Read employee reviews and ratings on Glassdoor to decide if CardConnectDirect (Indiana) is right for you.