Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cars.com

      Is this your company?

      Cars.com Reviews

      Compare reviews

      2.7

      35% would recommend to a friend

      (669 total reviews)
      avatar

      Alex Vetter

      43% approve of CEO

      19% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.0

      Compensation and benefits

      2.8

      Culture and values

      2.5

      Career opportunities

      2.2

      Senior management

      Cars.com has an employee rating of 2.7 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cars.com employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      669 reviews
      1.0
      6 May 2026

      Avoid Cars.com

      Seo copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Virtual first, though that may change in light of the new CEO.

      Cons

      What was once a people-first--or seemed to be a people-first--company has devolved into a soulless corporation. The CEO and founder stepped down and was replaced by someone who knows nothing about the auto industry and made it clear he would lay people off and take away bonuses if the company's bottom line didn't change, despite still making billions I believe. This man has been described as an "evil dictator" and with good reason. Management keeps people they are friends with and lays off people who have been with the company practically since its inception. Layoffs are routine. It became very clear very fast that your hard work means absolutely nothing to management.

      2.0
      25 Apr 2026

      Disrespectful leadership amid routine layoffs and instability

      Risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fewer and fewer. Virtual first is a pro, but senior leadership has disparaged that benefit publicly and it’s likely to be gone soon, ironically not a single c-Suite leader lives in Chicago.

      Cons

      Senior leadership does not enjoy much respect from the organization and for good reason, most are woefully unskilled, having little if any relevant experience and will regularly say they don’t care when laying off employees. Layoffs are routine but hiring never stops. All the drama from senior leadership and yet the bottom line only sinks lower. You cannot trust this organization or its leaders.

      1.0
      13 Apr 2026

      Full of Bad Actors… Stay Far Away

      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Cars.com or CARS or CARS Commerce (whatever you want to call this company) is going through its own internal identity crisis. Over 7 years ago, this company was one of the best to work for. However, over the last few years, many “bad actors” in leadership have snaked their way through bad performance and rewarded with promotions. The few good people that remain are the only positives of the company. It seems, though, after every yearly layoff, more and more of these OG employees that “bleed purple” are forced out via PIP or Re-Org.

      Cons

      The cons list is long… it all starts with an HR department that creates job titles and requirements out of thin air but then doesn’t abide by any of them for their cronies. A constantly changing pay plan seems to be a way to confuse Sales and justify reasons not to pay. You must constantly watch your pay checks to ensure they’re accurate (just like at a car dealership; ironic?). Then they tout all the other benefits of working for the company to mask all the wrong being done.

      Viewing 1 - 3 of 669 Reviews
      Related searches: Cars.com jobs | Cars.com salaries | Cars.com benefits | Cars.com interviews
      ReviewsCars.com reviews

      Glassdoor has 707 Cars.com reviews submitted anonymously by Cars.com employees. Read employee reviews and ratings on Glassdoor to decide if Cars.com is right for you.