Undoubtable racial bias towards none white staff members.
Erratic work culture, and passive aggressive behaviour towards staff.
Zero work-life balance.
Low client & talent retention (on average you will see 1 person leave/ get fired every month)
Department managers lack sufficient experience. One of which has tried to clean up the mess of the agencies reputation by leaving over enthusiastic reviews (see below) that do not showcase the company in its true colours.