21 Jul 2025
Causeway Reviews
3.1
46% would recommend to a friend
46% positive business outlook
Reviews by job title
13 reviews
1.0
27 Jan 2025
Recommend
CEO approval
Business outlook
Pros
Great time off entitlements Good colleagues
Cons
Toxic management Difficult people to work with
3.0
29 Nov 2024
Good Clients, Terrible Management
Former employee, more than 3 years
Ottawa, ON
Recommend
CEO approval
Business outlook
Pros
They have a reputation for serving some of the hardest to place clients in the city; if you want a job that's challenging but rewarding, then look into them, but only if you can work well being extremely independent. However, you do get to do good in your community and you get to see the impact it makes with your clients. This is a great agency if you're new to social work; they even have co-op placements available for college/university students. If you're a new graduate, then this might also be a good option for you; stay for a few months to really understand what this field is like and then use your experience to pivot to a better job.
Cons
Management is awful, full stop. There's over a 1/1 ratio of front line staff to management/admin staff and yet you're constantly feeling alone and completely unsupported. For all that management seems powerless to help you, they'll do everything possible to undermine you if you run into an issue with a client since time and time again they've shown that their stats are more important than their staff. The salary is a joke for what the job actually is and you'll never actually be able to take all your breaks as outlined in the collective agreement. There is little to no upward movement and no clear career path within the agency.
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