Charters Estate Agents Reviews

Sub-par wages. Very high staff turnaround. Relentless and often unnecessary micromanagement. Particular members of management and directorship not following due process (my direct experience of leadership from this company was particularly poor). Unfair treatment toward staff members. Repeated instances of poorly distributed workloads from management. Complete absence of job security.

Management here is simply not approachable. They dismiss feedback outright and refuse to consider that anyone else might have a better or more efficient way of doing things. What matters most is agreeing with them, not doing good work. As a result, there’s an obvious clique of “yes people,” and if you’re not part of it, your efforts won’t be valued. Turnover is extremely high, and instead of treating it as a serious problem, senior management seems to find it amusing. That attitude alone says a lot about how little they care about their staff. The working hours are outdated and exhausting. Official hours are 8:30 a.m. to 6:00 p.m., but you’ll be expected to start early, stay late, and skip lunch. Meanwhile, most competitors dropped these kinds of hours years ago. Micromanagement is out of control. Every task is monitored, every decision questioned, and even branch managers are stripped of any real authority. Their job is basically to enforce whatever upper management dictates. The company is large, but that doesn’t mean you’ll feel part of a team — most people won’t even know who you are. In short, the culture is rigid, cliquey, and dismissive. Hard work goes unnoticed, morale is low, and the environment makes it very difficult to feel respected or supported as an employee.