Does Chatdesk pay their employees well?

According to anonymously submitted Glassdoor reviews, Chatdesk employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Chatdesk. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Chatdesk?

79% of Chatdesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chatdesk 4.4 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Chatdesk?

Chatdesk Expert (26) , Chat Agent (9) , Customer Service Representative (4) , Chat Expert (3) , Customer Service (2) , Customer Support (2) , Mobile Expert (2) , Software Engineer (2)

What are the pros of working at Chatdesk according to real employee reviews?

"Flexibility, Excellent Training, Approachable Managers" ((in 6 reviews)); "Flexible hours: You are free to work whenever you want and wherever you are." ((in 5 reviews))

What are the cons of working at Chatdesk according to real employee reviews?

"Low pay and not hourly" ((in 14 reviews)); "Poor management and doesn’t help employees grow" ((in 3 reviews))

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Chatdesk

Chatdesk Reviews

4.2

79% would recommend to a friend

(33 total reviews)

69% positive business outlook

Ratings by category

4.4

Work/Life balance

4.1

Diversity and inclusion

4.0

Culture and values

3.8

Senior management

3.8

Career opportunities

3.4

Compensation and benefits

Chatdesk has an employee rating of 4.2 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

33 reviews

1.0

23 Sept 2023

Worst company EVER to work for.

Chat agent

Recommend

CEO approval

Business outlook

Pros

Work when you want. That is literally the only good thing.

Cons

There are SO many times you will answer a ticket and not get paid for it. You will get paused for no reason and lose out on so much money. There are never any team leads on Slack to answer your question so you are left to skip those tickets and make no money. It is NOT worth it.

1.0

3 Aug 2023

Low pay but required to perform like a full time employee

Chatdesk expert

Recommend

CEO approval

Business outlook

Pros

They have flexible hours. Userfriendly interface

Cons

Not enough work especially if the brand has a lot of expects working for them. Extremely low pay

1.0

26 Oct 2022

Inexperience team

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Pay is ok not the best

Cons

Unprofessional and lack of experience Edith onboarding. Doesn’t know their client and the macro environment. Setting you up for failure.

Viewing 1 - 3 of 33 Reviews

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